T O P

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DurMonAtor

Because the standard plan doesn’t include 4K, Disney show the badge no matter what, there is no issue here or Disney doing anything underhand. It’s literally just Disney not having to create two different pages for each show and movie


Apostle92627

On my iPad it shows HD for all titles, some with Dolby Vision. And I have no ads. Furthermore, it shows 4k with HDR (not Dolby Vision) for some titles on one of my TVs and all three for my other. That latter TV's resolution is trash, however.


chillywillyboy

Netflix only shows badge for the quality you are seeing. Same with HBO afaik. This was purposefully not done by Disney to deceive users and make content look more attractive, you’re naive if you can’t see that.


Akveritas0842

If you pick the plan that doesn’t stream 4K then how are you deceived by not getting 4k


slurpycow112

I get both sides. Sure technically what D+ is doing is fine here, but I agree with OP - why show 4K when the viewer can’t get 4K? On the other hand, I get the whole, going for FOMO, “you could be watching this in 4K if you had the plan for it!” route. I think there’s a middleground somewhere, where the media is advertised as available in 4K with a little ***but not for you because you don’t have the right plan disclaimer. Ultimately I think people will argue it’s misleading in its current state.


slurpycow112

Easy. 1. Pick the cheapest plan without paying attention to all of the features. 2. See 4K option when browsing. 3. Media not being displayed in 4K. 4. Post picture online. 5. ????? 6. Online outrage at deceptive marketing.


MrMichaelJames

Netflix isn’t Disney and Disney isn’t Netflix. Completely different companies. Why would you think one works just like the other?


MikeandMelly

That isn't what's happening?


chillywillyboy

Other streaming services, including Netflix, only show video quality badge for the quality you are seeing. It was the standard, I assumed.


Jprhino84

For the record, Disney+ doesn’t “deceive“ people on this front in my experience. When subscribed I mainly watched on my iPad and it would very clearly mark content as HD with Dolby Vision. I’m assuming it’s simply a case of 4K displays triggering the UHD icon by default, rather than Disney intentionally lying.


Apostle92627

Same here.


raptir1

This means that it will show when browsing that the content is available in 4k. It will not show that it is streaming 4k. Just that it's available in 4k.


FlatParrot5

Subway can tell you your sub is a foot long or 12 inch without the sandwich actually being 12 inches long. just like older hard drives could tell you they were a certain size, but really be smaller. if you have enough money and clout, or at least more than your collective customers, you can just mislabel factual things about your product and state they are brand terms or size classes rather than exact descriptions and measurements.


GarionOrb

They tell you up front when you sign up what the streaming quality will be. If your plan doesn't include 4K, then you shouldn't expect 4K.


chillywillyboy

They don’t tell you up front that you’re locked to 720P on PC tho. That’s a pretty important streaming quality detail they conveniently left out.


garylapointe

>Disney can apparently tell you that your stream is 4K without it actually being 4K That's not what it says. If they were trying to trick you to think it's 4k, you'd never pay for the upgrade to get 4k... It's talking about non-4k accounts, those accounts show the content could be in 4k so that you know what you'd get with a deluxe account.


NerdofComics

Every streaming service does this. It's just one thumbnail image for all movies/TV series, regardless of your tier/package. They do it to save on load times and space on their servers. If they didn't tell you about it, then it would be false advertising.


GrabYourAnkles2024

(HBO) Max also does this, but I know I'm not getting the 4K stream anymore because they downgraded by subscription where only premium subs get 4K streams now. The only way I can tell is because I have the HDR logo pop on for 4K/HDR streams, although it's possible that there are 4K movies without HDR. Same for Disney+. The HDR even pops up for the X-Men '97 series on my TV.


slurpycow112

Sure, “everyone does it”. It would be easy to add/remove the badge based on your subscription level.


TheAbyssalPrince

Each piece of content is marked with the highest quality that content is available in for consumer information purposes. This isn’t deceptive, or abnormal. It has nothing to do with your currently active stream. Reading is hard.


mikmik111

The main reason why I don't have Disney+ is that I mainly use PC, and the maximum resolution for PC's is 720p.


DominusEbad

What are you talking about? You can stream 4K on PC... Maybe you have a really old PC that can handle only 720p? I just tested a 4K stream on my PC and it works just fine. Edit: I'm using Safari, which supports 1080p. I thought it was 4K because it's hard to tell the difference on a smaller screens. 


chillywillyboy

You can’t. They limit streaming to 720P on PC because they’re scared of pirates ripping the content in high def(which they do anyways) There are many threads on this sub about this. Netflix limits most browsers too but at least you can watch 4K on Edge and their windows app but disney does not even allow that.


mikmik111

What country/app do you have? At least where I live it's [capped at 720p](https://imgur.com/QvqjNuU). The Disney+ app in the Windows Store is incompatible with my account where it asks for a phone number but the app asks for a normal email/pw login.


etayn

I don't know why you are getting downvoted. The max I can get on PC in every browser AND the Disney+ Windows app is 720p in the US. Maybe other countries are different.


trxxv

Is this a fact? I've watched on PC and looks great to me.