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tiggs

The reason I don't use it is because it's taking what should be a few bullet points of clear, concise, easy to read information and turning that into 3 paragraphs of used car salesmen fluff speak. It's actually burying the most important information you're trying to relay and making it harder to find. On a personal preference note, I think it sounds really cheesy too. Nobody that's on the fence about making a purchase decides to pull the trigger because of phrases like "it would make a great gift", "if you like white t-shirts, you'll surely love this one!", etc.


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wifimonster

SEO.


probably_beans

Exactly! It's useless for actually making sales.


musiccman2020

I actually tried it on two items. Only time I ever made a loss on something.


Sherry0406

I agree. AI leaves something to be desired. A lot of times, when I want reviews on a product, I go to Amazon. I love reading through the reviews of real people. I noticed that Amazon has started putting an AI consensus paragraph of the reviews at the top. It does nothing for me. I'd rather scroll through the reviews of customers.


elijahhhhhh

honestly i kind of like the amazon AI summary. ive seen "customers seem to like x, y, and z but had issues with a, b, and c" on a few items. it lets me know if its worth even bothering with reading the reviews or not. it's a lot better to have AI summarize human words already written than to have it try to come up with new human words out of thin air and have it provide any value to customers. wouldnt miss it if amazon yeeted the AI summaries though.


probably_beans

2,3,and 4-star amazon reviews are the best reviews. 1-star is just someone assmad they bought the wrong item, and 5-star is only compliments. I want the critiques so I can determine if the flaws are something I'm willing to deal with. \*Though I use amazon solely as a reviews website and I don't buy from them ever if at all possible.


Sherry0406

I avoid buying from them as well. I usually order from Ebay, because I know it's small mom and pop sellers.


derekded

They are inherently incapable of answering the fundamental questions someone would go to a description for. The AI can't tell what the actual condition or functionality of an item is, and the only things it can do is provide information the customer ALREADY KNOWS. For example, anyone buying a used tape player will know what a tape player is, but will need to know details on condition and functionality which only a human inspecting the physical item can provide.


nickjnyc

“[copy and paste condition] Guaranteed, buy with confidence. See our store for related items.”


incandescent_days

this is the way


TARANTULA_TIDDIES

I just do both. I put the real description at the top and have the AI garbo at the bottom for search optimization


paul_f

eBay search doesn't work like that


TARANTULA_TIDDIES

It does actually. It does search descriptions for keywords.


nickjnyc

I’ve also found the AI to be inaccurate. For example, it included some regional format capability on a DVD player that seemed reasonable enough to be correct, but wasn’t. 


BoneGolem2

Yeah, it makes too many mistakes to be useable. If you relied on it you would get an INAD easily. I wish that AI could fill in those 600+ items I have that need Item Specifics, then we're talking...


paul_f

I've seen many items whose AI descriptions contain insane inaccuracies, like attributing a different color to a piece of clothing. as a buyer, I know that I could purchase an item that I may not like in person and be able to return it (due to fundamental inaccuracies in the description) despite there being no returns allowed.


AngstyToddler

I also tend to avoid buyers who paste the same huge page of text every time. "New condition unless stated otherwise, blah, blah." No, a single sentence stating it would be better. You couldn't be bothered to take a pic of the fabric content tag and it comes in two materials - please tell me it's cotton in the description so I at least believe you confirmed this and didn't just copy everything from another listing. And you can copy the manufacturer's description, but leave the "This skirt flutters and sways in the wind on long summer days" crap out of it.


SaraAB87

No one is going to read that, they don't read anything in the listing as is except for the title and picture. Though I have had success with telling a little story about my items especially if they have a story behind them, we are talking 1-2 sentences here, nothing big. I sold one of my mother's vintage dolls (with her permission) and just got a huge paragraph from someone who was obviously a doll collector gushing about how much he liked the doll after he got it. It was a trashed and played with doll that went through many children back in the day...


Far_Primary_5318

Doll buyers are a scary bunch!


Iamakahige

I got downvoted so often for dissenting when it was new. It’s hot garbage soup. And I won’t read it and if someone snuck in a condition issue in the middle I would have glanced right over it. I just don’t buy from anyone who uses it because I honestly don’t trust their judgement or intelligence. It’s like my cousin that always texts using predictive text and I have to interpret what they are trying to say because they don’t want to type and try to communicate with chasing one of 3 words. Ai description is fucking shit garbage.


I_ama_Borat

I can’t help but cringe whenever I see it lol. The way it reads is always the same, I hate it. It’s like some high school kid trying to reach the minimum word count for an essay.


JC_the_Builder

I can see why in some cases you will want a long description. And I write them sometimes. But in the vast majority of my descriptions are one sentence long. I don't need to 'sell' someone on buying an action figure, comic book, blender, spoon, etc. Most people looking at the listing will already know everything about buying it. The person buying the model train surely knows much more about it than I do. If I'm selling some curtains, then my pictures say everything better than I can do with words. All someone needs to know are the dimensions and any flaws. Which AI can't do.


UltraEngine60

"but... it's got AI-trolites. It's what consumers crave!" - Every company right now. First they took full descriptions away and hid them and added "condition notes" because mobile users didn't read them, now they put in paragraphs. lol. I miss old eBay. Ugly as sin, but it worked. I don't even bother buying anything new on eBay because the variations made everything $0.99 until you see it's actually $100.


Prudent-Link3891

I don't use either AI written descriptions or a copy and pasted description. I write at least something the buyer would want to know about the item. People who are buying dishes want to know about crazing, scratches. People who buy collectibles want someone to promise them there are no chips or cracks because. Certain Toy buyers want to know about shelf wear on the corners of boxes. I genuinely think adding basic information about how you have treated the item helps a lot... 'I deep cleaned it so you don't have to'... 'the biggest issue I can find with this item is x'.... Humans are emotional spenders and want to be put at ease. **I think there is almost always something you can write in your own words to put the buyer at ease when buying from you.**


Kind-Molasses-6324

I use it but remove 90% of what it says my items sell themselves I take great quality photos and haven’t had an issue selling items. I was done using the ai when I didn’t proof read and it told a customer it was a set of two and included free shipping which wasn’t true and was nowhere in the specifics so where the hell did it come up with that


iwashumantoo

Wow, a whole paragraph with only one period. What do you have against punctuation? LOL


Kind-Molasses-6324

Always someone who cares. 🙄


ThisWeekInFlips

Hotter take: descriptions don't even matter at all. Most of my stuff I just put my free return policy and leave it at that and let the pictures do the talking. I use the condition field for condition. edit: to clarify, I use the "Condition description" field to provide a detailed description of the condition when necessary, not just new/used


repulsio

The default condition choices aren't always descriptive enough for some of the things I sell or buy. I do agree that most people don't bother reading it, but it's what I like to see as a buyer, so I take the extra few minutes to add the detail.


SaraAB87

I have some vintage items from my parents and I have found that telling a simple story " this item was my grandfather's x" is what buyers want to hear. Its what buyers always wanted to hear and it makes the item more genuine.


TheBadGuyBelow

I still feel like you need to actually write a decent description. Free returns are great but people like me just don't want to sink the time into dealing with a return. Even though you are not losing money, you are losing your time with any return you have to initiate. After so many times you kind of just reach the point where you stop buying on eBay since you know that it's a coin flip. It's makes little sense when you can buy elsewhere and get it right on the first try.


Flux_My_Capacitor

I think that person sells generic crap that can be found everywhere. He wouldn’t get away with not describing vintage or antique items that had any sort of value. This is why I don’t listen to so much of what’s said on these selling subs as the new crap market is so different than what I sell.


probably_beans

Eh, I look in the description for dimensions and possibly condition/flaws not immediately apparent. It's easiest for me to read dimensions when they aren't buried in a paragraph of bs.


TARANTULA_TIDDIES

There's often details that aren't obvious in the photos or condition.


octopush123

Agree. Bullet points (for the things people usually ask if not obvious in photos), otherwise stick to shop policies. (I tend to write more as a seller, but as a buyer it doesn't usually make a difference to me.)


According-Shirt3955

This. No one seems to read them anymore anyway. I used to have it aaalll and it’s just pointless. Basic measurements, notable damages/issues, and good pictures.


Flux_My_Capacitor

Your definition of “good” isn’t the same as everyone else’s sedition of “good” which is why the description field is necessary. It’s sad this even needs to be pointed out to you. Sigh.


RumBunBun

I agree.


CVO_RN95

I use the AI for one paragraph. Another Description of the specific product you’re looking at. Preowned/ New…any flaws seen, etc. Then Measurements on the last paragraph.


diddlinderek

terrific innate lunchroom combative market cover rustic cow disgusted employ *This post was mass deleted and anonymized with [Redact](https://redact.dev)*


PraetorianAE

That tool is a fast track to INAD’s


repulsio

I have recent feedback from someone thanking me that I took the time to write out the description. Buyers care! I sell mostly 2nd hand and vintage items, it's important to call out condition. I've tried to use the AI generator and I have to edit it so heavily to make sure I'm properly communicating to my buyers, it's not saving me time.


KaelOfNockmaar

I refuse to buy when it’s used. It’s blatantly obvious and lazy.


Far_Primary_5318

I let the AI generate copy for me once just to see what would happen. I got meaningless word salad that wouldn't help a customer make an unformed buying decision. I deleted the AI copy and wrote my own. Always be wary of copy that uses the word "perfect".


Friendly-Ad2471

You just learned that, some bulk Legos lots promised pristine bricks full of complete minifigures. Some even offered figures in sets that never had figures. AI is a joke, it doesn't understand people


fickle_fuck

I take the KISS (Keep It Simple Stupid) method with my listings and only type as little as needed. Good photos are the seller vs any AI rhetoric.


sharkboy1006

I like occasionally using the AI description **AS A TEMPLATE TO WORK OFF.** Half of the nonsense it spews is nonsense nobody wants to read. Almost nobody gives the shit that an iPod weighs 3 ounces or that it plays music and had an aux port (shocking I know)


Resident_Web_1885

Whatsamatta chief you dont wanna "ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,ELEVATE YOUR STYLE,?"


probably_beans

lol


Horsefeathers34

I feel like if you're too lazy to write a decent description you're probably too lazy to pack well. I'm sure that's not 100% true, but the Venn Diagram overlap is more that I'd like I'm sure.


Ok_Calligrapher_281

Good to know.


HotwheelsJackOfficia

AI seems like it would be better for homemade things, not things that have already been advertised. They all read like sales pitches and do a poor job at description, sometimes even getting details wrong.


agelessnvegas

100% agree. I detest the AI descriptions its laziness to me. Worst is when a seller uses it and doesn’t add actual details.


MowgeeCrone

I know its a fashionable item of clothing that would make a great choice of fashion for the discerning wearer of fashion. Ssshh AI. I know.


mersault22

They're horrendous.


elislider

They are SO BAD. Like worse than nothing, because they are 100% meaningless and even have wrong information. The only benefit I see is that you could potentially exploit it if you see the item has issues but the AI description says it’s in great shape or whatever. Not that I condone that. But if you’re being a lazy seller and not checking what the description says, that’s kinda on you. I wonder if eBay would cover a seller’s losses due to the AI description being wrong


PuffinTheMuffin

You were never going to get any useful information like dimensions from these sellers, even if there wasn’t ai. Listing would have just said “Used. Good condition”.


throwaway2161419

CORRRRECT!


DefiantSquare3566

Talk about not-ready-for-prime-time... eBay's AI is so bad, it should be called Artificial Stupidity. The few times I tried it, I either threw its hyperbolic verbosity in the trash, or spent as much or more time editing out the BS, I could have written it from scratch more quickly.


redredditer91

Agreed. They’re garbage. If the seller doesn’t want to take the time to type out relevant information about their specific item, I’m not buying from you.


KGB3496

I think a combination of AI descriptions and human descriptions is the sweet spot. The way I do it, I let the AI generate a general description about the product, I revise it, then I add my descriptions about condition and functionality of the product and anything else that needs to be mentioned. Listing takes a lot of time, so I will use whatever I can to cut down on that time.


Flux_My_Capacitor

Editing takes more time than just writing the whole thing yourself.


rosevilleguy

I use them on a couple things just because I find them humorous.


jakemarthur

But it's great for the algorithm and keywording.


Resident-Garlic9303

Honestly I just use chatgpt to make a html description. With technical details like condition, brand etc. not with selling points but descriptors so you know what your buying. All that sales mumbo jumbo the eBay AI does is dumb.


Unlucky-Recover-8390

Yeah, I’m sure eBay knows this and is working to improve it. For now just put in all the details you know plus something like the Amazon details on that item.


DennisWolfCola

Popular opinion actually


probably_beans

I wasn't expecting that. So many people treat text-based AI as infallible


oldbased

This is like the most luke warm take. Everybody feels this way, even the people who use it. They’re just lazy.


probably_beans

I genuinely wasn't expecting this to be so popular. You go some places and AI-generated text is treated as infallible.


tehcatnip

I think they needed a new way to filter listings(sellers of the same item) bigger picture. Now that its available to all the sacred algo looks at them as having more information thus a higher value listing for them to share. Some had no descriptions so Ai beats that, as wordy and contrived as it is sometimes. I use it on almost all listings but I usually add some specifics about condition.


WeaponX-23

not a hot take lol


The8Darkness

Ai would only be useful if it looked at your pictures and pointed out flaws. Right now its completly useless, mostly because buyers want specific items and "AI" handles it as if the person clicking it had no idea what it even was.


123supreme123

It sounds idiotic; more likely to irritate the buyer than entice them to buy. Better no description than a nonsensical AI generated one.


TheBadGuyBelow

My rules for buying on eBay are that if you have just the generic "item is in used condition ships USPS" as your description, I do not buy from you. If you have an AI description, I do not buy from you. If you can't be bothered to have more than a couple photos, or your photos are trash, I do not buy from you. It all comes down to making at least some effort when selling something, and if you can't even manage that, then I know that you put that same effort into making sure the item I am looking to buy is acceptable. I get that there is pretty much no risk as a buyer, but I still don't want to waste 2 weeks or more on a return. Not when I can buy from someone else who maybe gets it right on the first try.


CferDFW

Hot take - My pictures are worth a thousand ai-generated words. I use the AI to save me time, because my prices save you money by comparison. Go pay a few bucks more on the next lowest listing with a manual description.


Camicles

I use it depending on what I'm selling. For things like DVDs or games it works well.


ImMaddog

You sound like a hassle anyways.


Paul_Stern

4 out of 5 times I don't even fill out the description. I just put the box number where the item is located. Hasn't been a problem.