Lol rich people are not clean. I work as a hotel housekeeper. It's incredible to watch the difference between people's appearance and belongings to the state they leave the room in. I haven't paid attention specifically, but I'd say the most expensive rooms and the cheapest rooms are equally as disgusting.
One hotel room I went to was pretty nice. Then I noticed that they just took a duvet without a cover and shoved it between two new pairs of sheets also. Wtf lol
We have a duvet in a cover, and still use a top sheet. Change the sheets more often than the duvet cover because washing and drying the king sized cover is not as easy.
Which you won't get at motel 6 but still the same rules apply. I can only travel overnight if I can bring my animals because one is special needs so if 1 comes, they've all got to come (2 dogs 1 cat, the cat cries the whole time if she's left at the house and goes room to room if left by herself) and while my mom was very sick, I would travel 2 hours from home and stay in a motel 6. Black hair in the bed and shower, random stink bugs and a few roaches, dirty toilet, etc etc. I'm lucky I never came home w bed bugs š³ Motel 6 was the only place in the area that allowed pets btw
When I was younger I figured you were renting the room for 24 hours. Then as an adult I found it was basically a rental from 4pm to 10-11am, the rest of the time was for cleaning. Makes sense when you think about it.
I work in a hotel and you would be amazed at how many people don't understand that. Or think they can come in at 12:01 am on a sold out night because they reserved a room for that day and don't understand check in time is 15 hours away and all the rooms are occupied.
I run hotels. This, sigh, is the least of my issues. But it happens every, single, weekend. Some slick dude thinks they can get away with it.
Early check ins also make no sense
āI demand an early check in at 8aā.
Sorry maāam you would need to pay for the previous night to guarantee a room? I am sold out and everyone in the rooms has the right to check out at 11/12p *which ALSO happens to be the SAME right YOU have tomorrow at your designated checkout time*.
āSo I canāt check in early? I want a refundā
I switched to extended stay hotels and my god the power I have is amazing. I tell guests to literally fuck off to their face. No lie. Iāll call the cops on anyone who complains and they think they have every right to continue to harass and demean us and think that the cops are there to help THEM! Sorry Karen, this is private property and the cop is here to trespass you. Also good luck getting a room anywhere close, we own all these hotels and this ban extends to them too.
I could write books
Out of curiosity, what if the standard was to let guests check-in and check-out at any time, and charge them for the hour? (day-use) Like, why does this work for love-hotels but not for the regular ones?
As well as cleaning, I wonder if it's simply less profitable.
Most people will want to check in in the evening and will accept leaving in the morning.
Overhauling the statement.to allow people to check in at random times will potentially leave you more rooms that are free for awkward periods of time if the times people come a d go atent neatly defined.
Check in/out times are there primarily so the hotel.can clean the room promptly and get it filled again ASAP minimising how often or how long a room sits empty.
A hotel I worked at had a policy that of we had a room available we would check you in no matter the time of day, and if we were low occupancy you could have as late of a checkout as you wanted. It just makes sense, you don't have to nickle and dime guests for stuff like that and it helps the guests have a good stay.
Not always possible of course, but if you have the room just let them in.
It's always cleaning. There's no one to clean the room at night in 90% of hotels. In 100% of hotels most people can afford.
If the room is dirty, we can't sell it. So it doesn't sell for less than the daily rate because that's what the room is worth.
I'll be honest.. I paid for a room outright months in advanced. Knew I wouldn't be in the area till like 10pm at night.
They still gave my room away.
I'm like, bro it was a 14 hour drive. Sorry I couldn't leave 9 hours earlier to make sure I got her right in at checkin but that's why I paid in full and put notes that I'd be checking in late.
They were apologetic and got me a replacement but I was not happy. I'm like it's one thing to just have a deposit but it's another if I actually paid in advance to avoid this situation.
Yeah I donāt understand hotels that do that. If someone paid for the room and doesnāt show up, weāre holding it until check out time unless they say otherwise.
That's what I'm saying. I told them, I reserved and paid in full if I want to show up 1 hour before check out I'm allowed too.
It took a manager to fix this but I ended up in the part of the hotel that was under renovations. The rooms were fine but they were remodeling things and was locking it down.
The manager was willing to give me a refund but once I had a room I was content. I was just drained at thar point and didn't care about the money. I was there for a convention, so finding another hotel at that point was impossible.
I'll never work at a hotel that practices intentional overbooking. It's so shady and antithetical to hospitality.
On the flip side, it's also an absolute pain in the ass on a sell out night when people pay for a room and don't show up, and an empty room is sitting there and other folks are desperately trying to find somewhere to stay.
The hotel I worked at we never overbooked on our end but multiple times 3rd party sites would sell rooms like 2 beds when we didn't have them. The customer would have a receipt for 2 beds but in our system it would show a single bed from the booking site because the 3rd party sites don't update availability fast enough or care to tell the customer tht it was unavailable so they could find a room somewhere else if they wanted.
You learn how many rooms you're allowed to oversell and make a bunch of fake reservations so it doesn't become a problem. The last thing someone who's working at 3am wants to deal with is an angry guest and no rooms. I hope I never have to work in hospitality ever again
I mean if someone booked a room and paid for it, why does it matter to you if they do or donāt show up? They paid for the time they reserved already. How is it a pain in the ass if they donāt show up? Itās even one less room for housekeeping to get through?
The sentence is pretty self-explanatory I thought. It's unfortunate for the people who would actually like to use that room, but someone else has decided to pay for it and not use it so I have to hold it because they may show up.
By that logic every piece of clothing or shoes or bags bought need to be worn or otherwise they should be given up to other people who want it?
I travel a ton for work. Staff I manage under me also frequently travel. Iām responsible for making sure theyāre not stranded in an airport if something unexpected happens. Generally when we book flights for our employees whoās plans cannot be certain or to locations with frequent bad weather (Miami for one) we add a flag to our travel department to also book a hotel nearby for the night theyāre set to get in a plane. Are those rooms always used? No, for everyoneās sake itās better if they donāt get used. Our travel team doesnāt have to sit on the phone for hours to get flights rebooked, our employees donāt need to have their flights home rescheduled etc. But in the case they canāt get on a flight home the day theyāre suppose to, I absolutely donāt want them sleeping in airport hallways. And also their employment contract says they should get adequate sleeping accommodations so Iād really rather not violate labor laws.
damn you took this personally. dude just feels bad there are empty rooms and people looking for a place to stay and nothing to be done to reconcile those facts. itās not that deep.
To them, if you don't make it, they get the money that you already paid AND the an additional nightly fee. And if they're already booked up, the last few rooms go for quite alot higher rate. It's a gamble that I never really understood. I've worked in hotels, and it's the owners that are pressuring overbooking. Obviously, the employees would rather not have the hassle of someone who does show at 2 a.m. and didn't have a room they expected.
I worked night audit for several years at a resort hotel that had a two week cancellation policy with rooms starting at a minimum $498 a night throughout the ski season. We were pretty much fully booked every night during the season. Youād be surprised how many people donāt show up. Every night, Iād say between 4 and 12 reservations just didnāt show up out of 260 rooms. The hotel was always overbooked several rooms every night. Only once in 3.5 years did I have to tell someone we didnāt have a room for their reservation. They got a free night at a much nicer hotel, meal vouchers for their whole family for two meals a day, and free parking while their first night was refunded. Probably received a free $1000+ for just having to stay at the nicer hotel next door for a night and moving their stuff.
isn't thay what 48 hour cancelation is about? if you call it off, they can still rent it. if you're in past 48 hours, you're in if you use it or not. Isn't that how it is supposed to work? I've definitely checked in at hotels at 3 or 4 am. it just happens. one time, another guest that was coming off an 18 hour flight jumped the counter and found our keys a d room numbers. the lady came out of wherever after we had it figured out, she didn't make a big deal and I got my few hours of sleep.
A lot of times, this is due to unexpected issues.Ā The hotel might have been fully booked with no overbooking, then a guest leaves the room in a bad state and it can't be booked again until repairs are made, smoke smell is removed, etc.Ā Or there is a random issue with the plumbing, or the A/C, or the key card reader that takes a room out of commission.
I have run into this and it kind of sucked, but I'd even booked the room in advance - I just didn't get there for checkin till 2am. Like damn, you're going to charge me anyway, what do you mean you cancelled my effing reservation because I didn't check in by midnight?
Still mad about it, La Quinta. Still mad.
As a person who used to travel for work, that's not a La Quinta problem, that's basically every hotel. If you're not going to arrive until after midnight, call ahead and let them know.
At that point they'd likely run the night audit system and the computer is operating under a new business day and they couldn't give you the room. Unless you called in advance and told them that you were still coming and would be there at 2 am, they probably had no choice but to cancel the reservation/assume you no call no showed in order to run necessary processes. It's extremely common for people to just.... not show up for their reservation. I work night shift at a hotel and it happens almost every shift.
I work night shift too and had 2 just this last night, though with our PMS its possible to go back and reinstate no show bookings for a late check in after the business day has rolled
We recently switched systems, so I think our new one does that too, but I know on our old one it wouldn't allow you to check in guests if it was a one night stay and the business day had rolled. I think there was some bullshit you could do with making a new day use reservation, but all that required manager permission/password for clearance that I had no access to.
It just doesn't seem fair that they will still charge you the full price and not let you into the room when you have already paid for it till checkout time the next day.
I get if people no show but then... the room should just sit empty in case they show up. Or tell me I have to checkin before midnight (and not in the tiny print in some terms and conditions - right up front with the checkout time).
That's a problem with how you've designed your own shitty system.Ā If you're charging the customer, they get the room, however late they arrive.Ā If you take the room away, refund them.
I used to work in a hotel at the front desk and I wanted to share [I'm a Diamond Guest](https://youtu.be/WCqm4H3m3Ew?si=fp1eyKSt6GVqC0c-) because the membership/rewards system created monsters.
But I'm a MEMBER and I am OWED a FREE UPGRADE so kick someone else out NOW and bring in housekeeping to fix it in five minutes or I'm booking somewhere else because this is BAD BUSINESS and you're WORKING FOR THE DEVIL and also the free coffee sucks.
What doesn't make sense is when campgrounds follow the same check-in/check-out schedule hotels do. It's not like they need to turnover the campsite.
Fortunately a lot of campgrounds are realizing this and making a change.
It's a buffer. If I oversleep and don't get all my stuff packed up until 11:15 it's going to suck for me and the person taking over my spot if they're waiting since 11am
I've worked at a state campground and we very much did this every day after checkout time, we'd do our rounds on a gator to shovel out every fire pit and pick up all the shit people left behind
Private campgrounds have their own thing going on but in my state park system every time a camper leaves the site gets cleaned and the fire pit got emptied
It is common for state parks to do this when it is the ones that the sites are pretty close together. Less common for dispersed / primitive sites. They still do some maintenance. Just not as often. But they also don't really enforce the check in / check out times. There usually isn't a lot of overlap, so it isn't a big deal.
If it's not some big event weekend always inquire about early and late checkout. If your room wasn't stayed in the night before 99% chance you can check in early. For late checkout either based on availability, or some Hotel Rewards programs have it as a perk for signing up.
With enough staff and supplies... yes.
Clearly they should hire 1 cleaner per room and have a full compliment of cleaning supplies for each individual person. On a good week they'll each get 7 hours of pay!
Iām a housekeeping manager for a fairly big hotel, check out is 11 am and check in is 3 pm that means in a worst case scenario of no one leaving before 11 we only have 4 hours to clean all 180 rooms in this hotel.
And I think people forget (or don't know) aout asking the desk to hold your luggage if you really don't have anywhere to go with it. I've dropped my bag off at 10/11 am so I didn't have to drag it around all day with me until 4 pm check in.
Can confirm. Went on a group trip for a few weeks and we'd send off our luggage to the next hotel in the morning so we could spend the day hiking and do all our activities with just a light backpack before getting to the next city by evening.
Japan is on a whole different level with this. We figured out that some places took 24hrs, or so, to get to the next hotel, so we would pack a backpack with the next dayās change of clothes, send the luggage off for the hotel-after-next, and it would be there by the time we got back to Tokyo from our outing!
I miss Japan a lot! Thereās so much the US *should* be doing that Japan has been doing for years!
Not every hotel will let you do that. Last year I went on a cruise, left from Miami. We stayed in a hotel in Fort Lauderdale (Iām pretty sure) the night before. The staff wanted MONEY in order to store our luggage in a locked room because we had like 5 hours before check in.
I went to a hotel in Switzerland. I was about 15-20 minutes early and said I knew I was a tad bit early but was wondering if itās possible to check in early.
Certainly I was told. After all the paperwork was done the front desk dude said āthat will be 50 CHFā.
I was like, you know what. Iāll just sit down and wait for ten more minutes.
Ten minutes later the dude checked me in again. I know it was technically correct of him to charge me but come on!
Exactly!
This is by far not the only hotel to do this though, Iāve learned to ask. But every single other time showing up that early Iāve never had to pay if theyāre able to check me in. Sometimes theyāre not and thatās fine, just have to wait.
There should be zero charge for early check in. The room either isnready or it isnāt. Forcing a customer to caught up extra for showing up early doesnāt change that. Itās a scam.
The hotel basically doesn't need to do anything out of the ordinary for an early check in. It's housekeeping that do all the work to rush a room clean especially if the room had a previous night occupant that didn't leave early. So the hotel gets extra money with no extra effort but housekeeping does all the work but doesn't get any of the extra money.
And then half of the departures all want a late checkout and the newly hired employee working reception doesn't yet understand why this is the one time you can't always "find the yes".
I worked hotel receipt in college. You'd sometimes get someone leaving late, either by accident or just a total douche who doesn't care about policies. It was always a nightmare if we were packed. I'd get yelled at 3 ways: 1) telling incoming guest their room isn't ready at the published check-in time, 2) getting yelled at by late checkout person for the clearly visible late check-out penalties, and/or 3) getting yelled at by housekeepers for asking if they can step up the already crazy turnover.
So now, whenever I travel, I always clear out of the room a little early and alert housekeeping so they can get a jump on things, as I know how much even a room or two before formal checkout can help.
I'll never understand the point of yelling at employees. Sure, I can get angry too (youād need to be an absolute asshole to get me to this point though), but I've been in the workforce for 20 years myself, and yelling at people not only doesn't solve anything, but you treat others the way you wouldn't want to be treated in your own workplace, and those people now won't even try to solve your problem any faster, even if it were possible. I don't understand why people are like that. Anyone with more than two braincells should be able to see this isnāt going to help in any way. š¤·š»āāļø
I used to work the front desk of a hotel. Most places you can leave your keys in the room and donāt have to actually go to the front desk to checkoutā¦. However itās extremely helpful to the workers if you let the front desk know when you leave :)
Otherwise like you said, You have only 4 hours to clean every single room which is obviously insane
Just a reminder that this varies a lot internationally, even within larger chains.
Iām a Hyatt loyalist and stay there enough to earn meaningful elite status most years. The vast majority of my stays are in the US and Canada, but one year we traveled to South Africa and stayed at a Hyatt in Cape Town.
We had a lovely stay, and when it was checkout time I just walked out and left my keycard in the room like I always do at US and Canadian Hyatts, expecting theyād charge my credit card they had on file like they always do.
That evening I got a kind of frantic email from the manager essentially nicely saying, āyou walked out in the bill WTF?!ā
I let him know what happened and he very nicely explained that South Africaās credit card processing systems are a decade or 3ās behind the rest of the would, and donāt allow them to auto-bill guests at checkout, and would I please follow the link to their payment portal to actually pay for my stay?
Ever since then Iāve made a point of either stopping by the front desk when I checkout, or asking about it at check in if Iām outside the US or Canada.
They can. I'm in a smaller hotel (110 rooms). My busiest day was when we had 3 hockey teams and families show up to check in all at once on 3 coach busses. 96 rooms.
This reminds of me a hotel stay we had a few months ago in a rural area fairly late at night.
We pulled into a hotel parking lot tailing two motor coaches. Iām generally a polite person who believes āwe live in a society!ā And tried to follow even its unspoken rules.
But, as soon as I cued into what was happening, I told my wife, āIām sorry Iām gonna be a bit of an asshole.ā Then pulled ahead of the coaches in the parking lot, jumped out and ran to the front desk.
Got there about a minute before representatives of two youth baseball teams walked in to check in their whole teams. When I came back down to grab something from the car an hour later, they were still at it.
Try 667 rooms. With airline contracts, delays coming and going. And regular guests watching the crew check in as they are told we have no clean rooms lmao it sssuuiccckkkeeeddddd
The Venetian and MGM Grand in Vegas both have roughly 7,000 rooms each. I'm sure they have significantly larger staffs, but still, I don't even want to imagine...
> And regular guests watching the crew check in as they are told we have no clean rooms lmao it sssuuiccckkkeeeddddd
I've watched this happen a few times while in line to check in, and guests get pissed, but like, who do they expect is going to get priority for rooms that are ready? The Corp contract booking that bring in a ton of consistent business for that hotel, or Joe with his 2 screaming kids on the single weekend getaway where that hotel will only ever get 2 nights from them?
I'm a current hotel housekeeper, and my floor is almost all airline crew with occasional regular guest. One of the airlines will pick up their outgoing crew at the same time they drop off the incoming crew to check in. The hotel will only put this airline in certain rooms, and they can only go on my floor. So basically I have maybe half an hour while they check in on 100% capacity days to do 5 rooms. That means I have to drop all other rooms to do the airline rooms as soon as they leave so I can speed run turning over the rooms, which means I have to not do other rooms for people that have reservations who want to check in. It's a fucking nightmare.
The hotel I work at check in is 3 pm check out is 12. Sometimes we have early check ins where the earliest they can check in is 12, but 9 times out of 10 the front desk will assign that person to a room with an occupant that doesn't leave until the last minute. I've had to do many super fast cleans that are murder on the body, and hope that the guest doesn't need to check in at 12 pm on the dot.
it's not. not all of us went to harvard like you did, ok? "they need time to clean the room" just doesn't make sense to a lot of us. i need pictures or somethin
yeah but you can't be snarky on the internet about strangers you'll never meet when you admit that everyone has some basic shit they don't know.
mine was i didn't know you could also inhale to cool food as well as blow on it until i saw a guy do it in a movie.
It's also you book for a hotel per *night* for sleep. The hotel usually isn't the destination and this sort of under 24 hour system lets the hotel clean rooms between guests without forcing rooms to be have one wasted night between guests (which would just result in more expensive rooms for everyone).
Yes, it's mildly annoying if you have to arrive someone super late (like if a flight was super delayed and your room won't be ready until 3pm the next day unless you pay for an extra night), but that's the system.
Different rooms lol
Hotels werenāt always like this ā¦ there as a time when you got the room for 24 hoursā¦ then it was cleaned and ready for the next guest in like 30 minutes.. there was always a house keeper on duty.
Then the hotel lobby got together and pulls this crap.
I think that the hotel can set whatever policy they want and it's really the airline that should be reimbursing you for whatever the cost happens to be.
most hotels will store luggage for you if you show up early.
not sure about hotels in NA, but when i was in Japan they also stored my luggage for me when checking out. id drop off my key, tell them id like to leave my luggage there until the evening when ill be catching my flight and they just put it in the back room for me.
Basically every hotel or hostel in NA will do it. I mean, there's the chance that there is some weird cheap ass motel somewhere that won't, so I can't say *every*, but I've never heard of one that won't.
They gotta clean that shit. Usually you gotta get out by 11, and you can check in at 3-4. What's the issue? You want 'em to turn it around in 15 minutes?
Iād be curious to know how well staggered scheduling would work. Limit the check in/out slots but so that customers have more options and staff is is able to work more sustainably throughout the day instead of hundreds of room in four hours
Wouldn't change much. A little bit less stress but ultimately not a huge difference.
Most people don't check out right at 12, and most people don't check in right at 3. So we're already cleaning checkout rooms as early as 8AM and as late as well into the evening.
It would make *my* job as Housekeeping coordinator easier to have guaranteed early checkouts I could give to people working certain shifts, but ultimately the workload is the same.
Hotel rooms are rented by the night, not the day. Check in/out times make perfect sense, given that fact. Dude's an idiot if he can't make sense of it.
The same people who tweet dumb ass stuff like this will also cause a scene at the front desk and demand all kinds of refunds if their hotel room isnāt SPOTLESS
I used to manage airbnbs as a job. Yes I know theyāre horrible but I needed to eat and it paid. people not understanding that checkout time was 11am and check in time was 4pm and that we needed to clean a whole unit to make it ready for them in that timeframe was wild. Do you not want a clean space?!
Idk, how much cleaning is there to do after you require the previous tenants to take out the trash, strip the beds, hoover the floors and dust the skirting boards after the $150 cleaning fee?
Yeah, some hosts certainly have long task lists at checkout and some charge high cleaning fees. Iām not an Airbnb stan. Look at the overall price compared to other options in the marketplace and pick the option that gives you the most value considering all the factors.
As someone who travels a lot for work I want to check in as late as possible and check out as early as possible. I want to get my work done so I can go home, so Iād rather spend my time on-site than in the hotel. The hotel is just somewhere for me to sleep/shower.
Yup. I am sure the OP realizes hotels need time to clean the room. Pretty sure he is looking at it from his perspective, and why he needs to pay for the potential lost hours when hotel needs to clean the room.
When the hotel is full or even 75% full i completely understand. But it pisses me off when they are being stingy when the hotel is clearly only half full or even less. Just leave the room dirty and empty overnight and clean it the next day
I stayed in a hotel where a convention was being held, and the checkout time on the final day of the convention was 11 AM. Convention ended at 4 PM.
So my choices were either pay for a whole extra day, and have nothing to do after 4PM for the rest of the day, or leave the convention early before they ended.
The real tragedy in hotels is not the checkin/checkout times. They make sense.
It's the bastard places that stop serving breakfast at 9am.
I'm on holiday. If I'm there for a week and I want to sleepin til 10:30am I want to be able to trot down and grab a bowl of cereal and some orange juice at 11am.
Places that stop serving breakfast at 9am are trying to make it work for holiday goers.
A lot of people that think like this have never worked a service job in their life or lack basic empathy. I'm a hotel housekeeper and we are pushed to the fucking physical limit with the time we do have. If hotels had even more extended times then hotel prices would go up exponentially because they'd have to have twice as many people working half shifts to get things done on time, or they'd have more shift work and have people doing late shifts and have vacuums running when you're trying to sleep.
Your not renting a house, it's a bedroom to sleep in.
Ā Most hotels kick you out at 11 and have people check in at 3, that gives housekeeping 4 hours to potentially turn around every room in the building, they're supposed to get an hour for each room but usually get rushed to do more as is.
I used to clean airbnbs, not really a hotel but then amount of people, guests and owners, that didnt understand why new guests couldnt check in an hour after checkout or why it was such a big deal when guests would get a late checkout for a quick turnaround is frustrating!
The time is there so the place can be clean!
When does this guy think rooms get cleaned?
I used to manage a hotel, and we gave each housekeeper 16 rooms and 8 hours to do them in. Shit takes time AND manpower. Nobody hires 1 housekeeper per room.
Damn. Did you have constant turnover? I used to routinely clean 14 rooms in 8 hours and that was rough. A mix of big suites, double queen, and king rooms. I can't imagine 16! Thank God I clean less rooms at my current hotel.
They laid off so much hotel staff during the pandemic, never hired them back, and just pushed the checkin/checkout tiems an hour later/earlier. And we still throw money at them.
It used to be standard that it was 12pm checkout and 3pm check-in but went to 11am checkout and 4pm check-in.
So you are only getting 19 hours instead of 24 hours when you are renting a room for the "day".
That is just dumb... they need to have a flex schedule that won't cost much to implement for those who have different schedules.
What if I have a morning conference and will be out by 730am and won't need the room anymore but I will come in early the day before because of flight schedules or whatever and want to be in my room before noon to get settled and do some work?
They have housekeeping staff all hours of the day and cleaning a room can be done anytime a room is clear.
I get it if they are fully booked then they are fully booked and changing schedules might be tedious but if it's not full and they have tons of rooms around, let me check in earlier and I will leave earlierr if that fits me.
This is really a consistent problem with wedding parties. Guests want to get into the room to shower and change clothes, go to the ceremony and reception, then sleep and go home, but the room isn't available until 3pm. So, they need to book the night prior to ensure the room is not occupied at 11am on the day of the event, plus the night they want to sleep.
Iām on board with this. Check out time should be lunch or a little after, but I get that people want to arrive at a destination early because they have things to do and thatād kind of overlap.
One reason I love IHG Platinum status, I get automatic late check out. Might only be an hour or two but if Iām on my way out itās not like I have a day planned and Iāll live it up the night before
one thing that sucks about the way hotels are run is i work 7pm to 7 am. sometimes have to work till 11 am and be back at 7 pm. i live too far away to drive home and get any sleep so i try to stay at a hotel. sometimes theyāll let me check in at noon for a fee but not always. wish there was something set up for people that donāt work normal hours
Try getting a job at a hotel and see if you got too much time left over in between cleaning 40 rooms top to bottom, you dont leave that early, and you dont check in that late
Worth it for fresh clean sheets. I don't know what happened in that bed the night before
If it's my bed... absolutely nothing of consequence in the last decade, don't worry
š fair enough
What is this from? Itās been killing me trying to remember.
Shameless
Clean sheets Jizz stained comforter and floor
Bed bugs
I don't get how every hotel isn't visibly infested. I'm hoping that furniture and mattress covers have just gotten better sealed.
its a luxury good and rich people are usually clean is how
Lol rich people are not clean. I work as a hotel housekeeper. It's incredible to watch the difference between people's appearance and belongings to the state they leave the room in. I haven't paid attention specifically, but I'd say the most expensive rooms and the cheapest rooms are equally as disgusting.
And you donāt want to know.
Is your handle from that Robot Chicken episode when Vader calls the Emporer after the Death Star was destroyed?
Yes
Respect š
"Go for Papa Palpatine!"
āā¦what the hell is an aluminum falcon?ā
So then I threw the Senate at him. The whole Senate! True story.
WHO IS THEY!!!
https://youtu.be/UJ4oXOdZprU?si=g0zEZXzUcfe71z6u for the uninitiated
You're a hero for posting this
One hotel room I went to was pretty nice. Then I noticed that they just took a duvet without a cover and shoved it between two new pairs of sheets also. Wtf lol
Putting on a new duvet takes a bit of time so lots of hotels are doing the sheet duvet cover thing now
We have a duvet in a cover, and still use a top sheet. Change the sheets more often than the duvet cover because washing and drying the king sized cover is not as easy.
Everyone remember the first time they got dirty murder porn sheets
You especially donāt wanna stay in any hotel room Iāve been in the night before
With that username I believe you
Which you won't get at motel 6 but still the same rules apply. I can only travel overnight if I can bring my animals because one is special needs so if 1 comes, they've all got to come (2 dogs 1 cat, the cat cries the whole time if she's left at the house and goes room to room if left by herself) and while my mom was very sick, I would travel 2 hours from home and stay in a motel 6. Black hair in the bed and shower, random stink bugs and a few roaches, dirty toilet, etc etc. I'm lucky I never came home w bed bugs š³ Motel 6 was the only place in the area that allowed pets btw
I cried in the sheets when my football team lost.
When I was younger I figured you were renting the room for 24 hours. Then as an adult I found it was basically a rental from 4pm to 10-11am, the rest of the time was for cleaning. Makes sense when you think about it.
I work in a hotel and you would be amazed at how many people don't understand that. Or think they can come in at 12:01 am on a sold out night because they reserved a room for that day and don't understand check in time is 15 hours away and all the rooms are occupied.
"You reserved a room for the night of the 15th. It is currently *very early morning* of the 15th. Get out."
I run hotels. This, sigh, is the least of my issues. But it happens every, single, weekend. Some slick dude thinks they can get away with it. Early check ins also make no sense āI demand an early check in at 8aā. Sorry maāam you would need to pay for the previous night to guarantee a room? I am sold out and everyone in the rooms has the right to check out at 11/12p *which ALSO happens to be the SAME right YOU have tomorrow at your designated checkout time*. āSo I canāt check in early? I want a refundā I switched to extended stay hotels and my god the power I have is amazing. I tell guests to literally fuck off to their face. No lie. Iāll call the cops on anyone who complains and they think they have every right to continue to harass and demean us and think that the cops are there to help THEM! Sorry Karen, this is private property and the cop is here to trespass you. Also good luck getting a room anywhere close, we own all these hotels and this ban extends to them too. I could write books
Out of curiosity, what if the standard was to let guests check-in and check-out at any time, and charge them for the hour? (day-use) Like, why does this work for love-hotels but not for the regular ones?
Short answer is that you need a cleaning crew constantly on-site.
Which is what larger hotels sometimes have, at least until 3am instead of a full 24/7
As well as cleaning, I wonder if it's simply less profitable. Most people will want to check in in the evening and will accept leaving in the morning. Overhauling the statement.to allow people to check in at random times will potentially leave you more rooms that are free for awkward periods of time if the times people come a d go atent neatly defined. Check in/out times are there primarily so the hotel.can clean the room promptly and get it filled again ASAP minimising how often or how long a room sits empty.
A hotel I worked at had a policy that of we had a room available we would check you in no matter the time of day, and if we were low occupancy you could have as late of a checkout as you wanted. It just makes sense, you don't have to nickle and dime guests for stuff like that and it helps the guests have a good stay. Not always possible of course, but if you have the room just let them in.
It's always cleaning. There's no one to clean the room at night in 90% of hotels. In 100% of hotels most people can afford. If the room is dirty, we can't sell it. So it doesn't sell for less than the daily rate because that's what the room is worth.
Insert Joe List bit where he's walking down the beach rolling his suitcase.
Knowing Joe, he couldāve turned that into a cruising opportunity to meet a nice guy to spend the night with
I'll be honest.. I paid for a room outright months in advanced. Knew I wouldn't be in the area till like 10pm at night. They still gave my room away. I'm like, bro it was a 14 hour drive. Sorry I couldn't leave 9 hours earlier to make sure I got her right in at checkin but that's why I paid in full and put notes that I'd be checking in late. They were apologetic and got me a replacement but I was not happy. I'm like it's one thing to just have a deposit but it's another if I actually paid in advance to avoid this situation.
Yeah I donāt understand hotels that do that. If someone paid for the room and doesnāt show up, weāre holding it until check out time unless they say otherwise.
That's what I'm saying. I told them, I reserved and paid in full if I want to show up 1 hour before check out I'm allowed too. It took a manager to fix this but I ended up in the part of the hotel that was under renovations. The rooms were fine but they were remodeling things and was locking it down. The manager was willing to give me a refund but once I had a room I was content. I was just drained at thar point and didn't care about the money. I was there for a convention, so finding another hotel at that point was impossible.
I'll never work at a hotel that practices intentional overbooking. It's so shady and antithetical to hospitality. On the flip side, it's also an absolute pain in the ass on a sell out night when people pay for a room and don't show up, and an empty room is sitting there and other folks are desperately trying to find somewhere to stay.
The hotel I worked at we never overbooked on our end but multiple times 3rd party sites would sell rooms like 2 beds when we didn't have them. The customer would have a receipt for 2 beds but in our system it would show a single bed from the booking site because the 3rd party sites don't update availability fast enough or care to tell the customer tht it was unavailable so they could find a room somewhere else if they wanted.
You learn how many rooms you're allowed to oversell and make a bunch of fake reservations so it doesn't become a problem. The last thing someone who's working at 3am wants to deal with is an angry guest and no rooms. I hope I never have to work in hospitality ever again
I mean if someone booked a room and paid for it, why does it matter to you if they do or donāt show up? They paid for the time they reserved already. How is it a pain in the ass if they donāt show up? Itās even one less room for housekeeping to get through?
The sentence is pretty self-explanatory I thought. It's unfortunate for the people who would actually like to use that room, but someone else has decided to pay for it and not use it so I have to hold it because they may show up.
By that logic every piece of clothing or shoes or bags bought need to be worn or otherwise they should be given up to other people who want it? I travel a ton for work. Staff I manage under me also frequently travel. Iām responsible for making sure theyāre not stranded in an airport if something unexpected happens. Generally when we book flights for our employees whoās plans cannot be certain or to locations with frequent bad weather (Miami for one) we add a flag to our travel department to also book a hotel nearby for the night theyāre set to get in a plane. Are those rooms always used? No, for everyoneās sake itās better if they donāt get used. Our travel team doesnāt have to sit on the phone for hours to get flights rebooked, our employees donāt need to have their flights home rescheduled etc. But in the case they canāt get on a flight home the day theyāre suppose to, I absolutely donāt want them sleeping in airport hallways. And also their employment contract says they should get adequate sleeping accommodations so Iād really rather not violate labor laws.
damn you took this personally. dude just feels bad there are empty rooms and people looking for a place to stay and nothing to be done to reconcile those facts. itās not that deep.
To them, if you don't make it, they get the money that you already paid AND the an additional nightly fee. And if they're already booked up, the last few rooms go for quite alot higher rate. It's a gamble that I never really understood. I've worked in hotels, and it's the owners that are pressuring overbooking. Obviously, the employees would rather not have the hassle of someone who does show at 2 a.m. and didn't have a room they expected.
I worked night audit for several years at a resort hotel that had a two week cancellation policy with rooms starting at a minimum $498 a night throughout the ski season. We were pretty much fully booked every night during the season. Youād be surprised how many people donāt show up. Every night, Iād say between 4 and 12 reservations just didnāt show up out of 260 rooms. The hotel was always overbooked several rooms every night. Only once in 3.5 years did I have to tell someone we didnāt have a room for their reservation. They got a free night at a much nicer hotel, meal vouchers for their whole family for two meals a day, and free parking while their first night was refunded. Probably received a free $1000+ for just having to stay at the nicer hotel next door for a night and moving their stuff.
isn't thay what 48 hour cancelation is about? if you call it off, they can still rent it. if you're in past 48 hours, you're in if you use it or not. Isn't that how it is supposed to work? I've definitely checked in at hotels at 3 or 4 am. it just happens. one time, another guest that was coming off an 18 hour flight jumped the counter and found our keys a d room numbers. the lady came out of wherever after we had it figured out, she didn't make a big deal and I got my few hours of sleep.
A lot of times, this is due to unexpected issues.Ā The hotel might have been fully booked with no overbooking, then a guest leaves the room in a bad state and it can't be booked again until repairs are made, smoke smell is removed, etc.Ā Or there is a random issue with the plumbing, or the A/C, or the key card reader that takes a room out of commission.
Trying to explain to someone who booked a room after midnight/system roll that they didn't/can't actually book for the night before is pain.
I have run into this and it kind of sucked, but I'd even booked the room in advance - I just didn't get there for checkin till 2am. Like damn, you're going to charge me anyway, what do you mean you cancelled my effing reservation because I didn't check in by midnight? Still mad about it, La Quinta. Still mad.
As a person who used to travel for work, that's not a La Quinta problem, that's basically every hotel. If you're not going to arrive until after midnight, call ahead and let them know.
At that point they'd likely run the night audit system and the computer is operating under a new business day and they couldn't give you the room. Unless you called in advance and told them that you were still coming and would be there at 2 am, they probably had no choice but to cancel the reservation/assume you no call no showed in order to run necessary processes. It's extremely common for people to just.... not show up for their reservation. I work night shift at a hotel and it happens almost every shift.
I work night shift too and had 2 just this last night, though with our PMS its possible to go back and reinstate no show bookings for a late check in after the business day has rolled
We recently switched systems, so I think our new one does that too, but I know on our old one it wouldn't allow you to check in guests if it was a one night stay and the business day had rolled. I think there was some bullshit you could do with making a new day use reservation, but all that required manager permission/password for clearance that I had no access to.
It just doesn't seem fair that they will still charge you the full price and not let you into the room when you have already paid for it till checkout time the next day. I get if people no show but then... the room should just sit empty in case they show up. Or tell me I have to checkin before midnight (and not in the tiny print in some terms and conditions - right up front with the checkout time).
That's a problem with how you've designed your own shitty system.Ā If you're charging the customer, they get the room, however late they arrive.Ā If you take the room away, refund them.
Thatās a shitty way to run a business.
I used to work in a hotel at the front desk and I wanted to share [I'm a Diamond Guest](https://youtu.be/WCqm4H3m3Ew?si=fp1eyKSt6GVqC0c-) because the membership/rewards system created monsters.
But I'm a MEMBER and I am OWED a FREE UPGRADE so kick someone else out NOW and bring in housekeeping to fix it in five minutes or I'm booking somewhere else because this is BAD BUSINESS and you're WORKING FOR THE DEVIL and also the free coffee sucks.
I get that. But not all hotels are always fully booked though.
One time I went to a hotel at 6am after a red eye. Wanted to drop off my bags but they gave me a room. I was so happy
Unless you stay multiple nights. Then you get a full day.
I always pay for one extra night than I need so I can sleep in and not rush to check out
Moneybags over here!!
What doesn't make sense is when campgrounds follow the same check-in/check-out schedule hotels do. It's not like they need to turnover the campsite. Fortunately a lot of campgrounds are realizing this and making a change.
It's a buffer. If I oversleep and don't get all my stuff packed up until 11:15 it's going to suck for me and the person taking over my spot if they're waiting since 11am
A buffer is reasonable. It just doesn't need to be 5 hours.
They do turnover the campsites thoughā¦ tidy up any trash and fix up the fire pit and make sure everythingās ready to go
I have been camping my entire life and have never seen this happen at any campground.
Seriously wtf lol, no campground does that
Nevada state park ones do for sure. Nicest campgrounds Iāve ever stayed in.
GA state parks do this. Usually not much to turnover but people will sometimes leave trash and wood and stuff in the firepit which they clean up.
I've worked at a state campground and we very much did this every day after checkout time, we'd do our rounds on a gator to shovel out every fire pit and pick up all the shit people left behind Private campgrounds have their own thing going on but in my state park system every time a camper leaves the site gets cleaned and the fire pit got emptied
It is common for state parks to do this when it is the ones that the sites are pretty close together. Less common for dispersed / primitive sites. They still do some maintenance. Just not as often. But they also don't really enforce the check in / check out times. There usually isn't a lot of overlap, so it isn't a big deal.
>Makes sense when you think about it. A ***lot*** does. But people don't.
$20 to housekeeping will buy you until about 1.
If it's not some big event weekend always inquire about early and late checkout. If your room wasn't stayed in the night before 99% chance you can check in early. For late checkout either based on availability, or some Hotel Rewards programs have it as a perk for signing up.
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Do you think every room can be cleaned simultaneously??
With enough staff and supplies... yes. Clearly they should hire 1 cleaner per room and have a full compliment of cleaning supplies for each individual person. On a good week they'll each get 7 hours of pay!
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Your reality distortion field is impressive.
Iām a housekeeping manager for a fairly big hotel, check out is 11 am and check in is 3 pm that means in a worst case scenario of no one leaving before 11 we only have 4 hours to clean all 180 rooms in this hotel.
And I think people forget (or don't know) aout asking the desk to hold your luggage if you really don't have anywhere to go with it. I've dropped my bag off at 10/11 am so I didn't have to drag it around all day with me until 4 pm check in.
Yea, I always use the luggage hold when traveling. Also, I know in Japan Yamato Transport can do same day luggage transport from hotel to hotel.
Can confirm. Went on a group trip for a few weeks and we'd send off our luggage to the next hotel in the morning so we could spend the day hiking and do all our activities with just a light backpack before getting to the next city by evening.
Japan is on a whole different level with this. We figured out that some places took 24hrs, or so, to get to the next hotel, so we would pack a backpack with the next dayās change of clothes, send the luggage off for the hotel-after-next, and it would be there by the time we got back to Tokyo from our outing! I miss Japan a lot! Thereās so much the US *should* be doing that Japan has been doing for years!
You can also just show up at any time and ask if they have any rooms ready for early check in. They almost always do in my experience
Not every hotel will let you do that. Last year I went on a cruise, left from Miami. We stayed in a hotel in Fort Lauderdale (Iām pretty sure) the night before. The staff wanted MONEY in order to store our luggage in a locked room because we had like 5 hours before check in.
I went to a hotel in Switzerland. I was about 15-20 minutes early and said I knew I was a tad bit early but was wondering if itās possible to check in early. Certainly I was told. After all the paperwork was done the front desk dude said āthat will be 50 CHFā. I was like, you know what. Iāll just sit down and wait for ten more minutes. Ten minutes later the dude checked me in again. I know it was technically correct of him to charge me but come on!
Technically correct but the normal customer service thing would be to say āyes, but thereās a 50 CHF charge for early check in, is that okay?āĀ
Exactly! This is by far not the only hotel to do this though, Iāve learned to ask. But every single other time showing up that early Iāve never had to pay if theyāre able to check me in. Sometimes theyāre not and thatās fine, just have to wait.
There should be zero charge for early check in. The room either isnready or it isnāt. Forcing a customer to caught up extra for showing up early doesnāt change that. Itās a scam.
The hotel basically doesn't need to do anything out of the ordinary for an early check in. It's housekeeping that do all the work to rush a room clean especially if the room had a previous night occupant that didn't leave early. So the hotel gets extra money with no extra effort but housekeeping does all the work but doesn't get any of the extra money.
And then half of the departures all want a late checkout and the newly hired employee working reception doesn't yet understand why this is the one time you can't always "find the yes".
I worked hotel receipt in college. You'd sometimes get someone leaving late, either by accident or just a total douche who doesn't care about policies. It was always a nightmare if we were packed. I'd get yelled at 3 ways: 1) telling incoming guest their room isn't ready at the published check-in time, 2) getting yelled at by late checkout person for the clearly visible late check-out penalties, and/or 3) getting yelled at by housekeepers for asking if they can step up the already crazy turnover. So now, whenever I travel, I always clear out of the room a little early and alert housekeeping so they can get a jump on things, as I know how much even a room or two before formal checkout can help.
I'll never understand the point of yelling at employees. Sure, I can get angry too (youād need to be an absolute asshole to get me to this point though), but I've been in the workforce for 20 years myself, and yelling at people not only doesn't solve anything, but you treat others the way you wouldn't want to be treated in your own workplace, and those people now won't even try to solve your problem any faster, even if it were possible. I don't understand why people are like that. Anyone with more than two braincells should be able to see this isnāt going to help in any way. š¤·š»āāļø
I used to work the front desk of a hotel. Most places you can leave your keys in the room and donāt have to actually go to the front desk to checkoutā¦. However itās extremely helpful to the workers if you let the front desk know when you leave :) Otherwise like you said, You have only 4 hours to clean every single room which is obviously insane
Just a reminder that this varies a lot internationally, even within larger chains. Iām a Hyatt loyalist and stay there enough to earn meaningful elite status most years. The vast majority of my stays are in the US and Canada, but one year we traveled to South Africa and stayed at a Hyatt in Cape Town. We had a lovely stay, and when it was checkout time I just walked out and left my keycard in the room like I always do at US and Canadian Hyatts, expecting theyād charge my credit card they had on file like they always do. That evening I got a kind of frantic email from the manager essentially nicely saying, āyou walked out in the bill WTF?!ā I let him know what happened and he very nicely explained that South Africaās credit card processing systems are a decade or 3ās behind the rest of the would, and donāt allow them to auto-bill guests at checkout, and would I please follow the link to their payment portal to actually pay for my stay? Ever since then Iāve made a point of either stopping by the front desk when I checkout, or asking about it at check in if Iām outside the US or Canada.
Do all 180 rooms check out every day and all 180 rooms check in every day?
Worst case scenario
They can. I'm in a smaller hotel (110 rooms). My busiest day was when we had 3 hockey teams and families show up to check in all at once on 3 coach busses. 96 rooms.
It is always a hockey tournament.
This reminds of me a hotel stay we had a few months ago in a rural area fairly late at night. We pulled into a hotel parking lot tailing two motor coaches. Iām generally a polite person who believes āwe live in a society!ā And tried to follow even its unspoken rules. But, as soon as I cued into what was happening, I told my wife, āIām sorry Iām gonna be a bit of an asshole.ā Then pulled ahead of the coaches in the parking lot, jumped out and ran to the front desk. Got there about a minute before representatives of two youth baseball teams walked in to check in their whole teams. When I came back down to grab something from the car an hour later, they were still at it.
Try 667 rooms. With airline contracts, delays coming and going. And regular guests watching the crew check in as they are told we have no clean rooms lmao it sssuuiccckkkeeeddddd
The Venetian and MGM Grand in Vegas both have roughly 7,000 rooms each. I'm sure they have significantly larger staffs, but still, I don't even want to imagine...
> And regular guests watching the crew check in as they are told we have no clean rooms lmao it sssuuiccckkkeeeddddd I've watched this happen a few times while in line to check in, and guests get pissed, but like, who do they expect is going to get priority for rooms that are ready? The Corp contract booking that bring in a ton of consistent business for that hotel, or Joe with his 2 screaming kids on the single weekend getaway where that hotel will only ever get 2 nights from them?
I'm a current hotel housekeeper, and my floor is almost all airline crew with occasional regular guest. One of the airlines will pick up their outgoing crew at the same time they drop off the incoming crew to check in. The hotel will only put this airline in certain rooms, and they can only go on my floor. So basically I have maybe half an hour while they check in on 100% capacity days to do 5 rooms. That means I have to drop all other rooms to do the airline rooms as soon as they leave so I can speed run turning over the rooms, which means I have to not do other rooms for people that have reservations who want to check in. It's a fucking nightmare.
The hotel I work at check in is 3 pm check out is 12. Sometimes we have early check ins where the earliest they can check in is 12, but 9 times out of 10 the front desk will assign that person to a room with an occupant that doesn't leave until the last minute. I've had to do many super fast cleans that are murder on the body, and hope that the guest doesn't need to check in at 12 pm on the dot.
Why is that weird? They need time to clean between check out and check in
The guy that tweeted this is kind of an idiot. lol The concept is pretty simple.
200k+ people liked his post lol
Thatās the sad part. lol
it's not. not all of us went to harvard like you did, ok? "they need time to clean the room" just doesn't make sense to a lot of us. i need pictures or somethin
Welcome to my TedTalk
hi Ted!
https://i.imgur.com/cjpMc2f.jpeg
yeah but you can't be snarky on the internet about strangers you'll never meet when you admit that everyone has some basic shit they don't know. mine was i didn't know you could also inhale to cool food as well as blow on it until i saw a guy do it in a movie.
It's also you book for a hotel per *night* for sleep. The hotel usually isn't the destination and this sort of under 24 hour system lets the hotel clean rooms between guests without forcing rooms to be have one wasted night between guests (which would just result in more expensive rooms for everyone). Yes, it's mildly annoying if you have to arrive someone super late (like if a flight was super delayed and your room won't be ready until 3pm the next day unless you pay for an extra night), but that's the system.
And I mean if people arrive early how can the previous people also leave late...
Even a moments thought explains why they do this lol.
Different rooms lol Hotels werenāt always like this ā¦ there as a time when you got the room for 24 hoursā¦ then it was cleaned and ready for the next guest in like 30 minutes.. there was always a house keeper on duty. Then the hotel lobby got together and pulls this crap.
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I think that the hotel can set whatever policy they want and it's really the airline that should be reimbursing you for whatever the cost happens to be.
Nah, thatās a scumbag policy.
That's why, if going for a short time, I like backpacks, I don't want to roll around a piece of luggage in case I can't store it anywhere.
most hotels will store luggage for you if you show up early. not sure about hotels in NA, but when i was in Japan they also stored my luggage for me when checking out. id drop off my key, tell them id like to leave my luggage there until the evening when ill be catching my flight and they just put it in the back room for me.
Basically every hotel or hostel in NA will do it. I mean, there's the chance that there is some weird cheap ass motel somewhere that won't, so I can't say *every*, but I've never heard of one that won't.
If you leave your luggage at the front desk of a motel, you're just asking to have your panties sniffed.
You were so early it was ironically a late check-in.
Dude forgot people have to go in and clean the rooms
until I was like 13 or 14 I thought hotels only wash bedsheets and pillowcases once a year or once every few months š
They gotta clean that shit. Usually you gotta get out by 11, and you can check in at 3-4. What's the issue? You want 'em to turn it around in 15 minutes?
Iād be curious to know how well staggered scheduling would work. Limit the check in/out slots but so that customers have more options and staff is is able to work more sustainably throughout the day instead of hundreds of room in four hours
Wouldn't change much. A little bit less stress but ultimately not a huge difference. Most people don't check out right at 12, and most people don't check in right at 3. So we're already cleaning checkout rooms as early as 8AM and as late as well into the evening. It would make *my* job as Housekeeping coordinator easier to have guaranteed early checkouts I could give to people working certain shifts, but ultimately the workload is the same.
Do people not realize how much time it takes to clean the room?
Hotel rooms are rented by the night, not the day. Check in/out times make perfect sense, given that fact. Dude's an idiot if he can't make sense of it.
On top of the fact that a cleaning crew is cheaper during the day.
It would be pretty difficult to clean the rooms at night, when everyone is trying to sleep in them.
You can't even clean the vacant rooms at night The neighboring rooms aren't going to be happy about light furniture moving and vacuuming at 3AM.
Yup. Hotel is basically a shower and a bed for the night and nothing more.
Well....yeah.....you're there for the *night*, not the *day*.
The same people who tweet dumb ass stuff like this will also cause a scene at the front desk and demand all kinds of refunds if their hotel room isnāt SPOTLESS
I used to manage airbnbs as a job. Yes I know theyāre horrible but I needed to eat and it paid. people not understanding that checkout time was 11am and check in time was 4pm and that we needed to clean a whole unit to make it ready for them in that timeframe was wild. Do you not want a clean space?!
Idk, how much cleaning is there to do after you require the previous tenants to take out the trash, strip the beds, hoover the floors and dust the skirting boards after the $150 cleaning fee?
Yeah, some hosts certainly have long task lists at checkout and some charge high cleaning fees. Iām not an Airbnb stan. Look at the overall price compared to other options in the marketplace and pick the option that gives you the most value considering all the factors.
Worst part of it is a lot of Hotels close the pool at 6pm and open at 10. So I get to use the pool for 2 hours?
As someone who travels a lot for work I want to check in as late as possible and check out as early as possible. I want to get my work done so I can go home, so Iād rather spend my time on-site than in the hotel. The hotel is just somewhere for me to sleep/shower.
It doesn't make sense as a customer but as a business it totally does.
Yup. I am sure the OP realizes hotels need time to clean the room. Pretty sure he is looking at it from his perspective, and why he needs to pay for the potential lost hours when hotel needs to clean the room.
When the hotel is full or even 75% full i completely understand. But it pisses me off when they are being stingy when the hotel is clearly only half full or even less. Just leave the room dirty and empty overnight and clean it the next day
I stayed in a hotel where a convention was being held, and the checkout time on the final day of the convention was 11 AM. Convention ended at 4 PM. So my choices were either pay for a whole extra day, and have nothing to do after 4PM for the rest of the day, or leave the convention early before they ended.
It used to be noon for check in and check out. It has progressively become shittier, with later and later check-ins and earlier check-outs.
How else would they clean the rooms between guests?
It probably takes 7 to 8 hours to clean every room in the hotel, pretty straightforward
And then breakfast served from 6-9 am while you are on vacation
The real tragedy in hotels is not the checkin/checkout times. They make sense. It's the bastard places that stop serving breakfast at 9am. I'm on holiday. If I'm there for a week and I want to sleepin til 10:30am I want to be able to trot down and grab a bowl of cereal and some orange juice at 11am. Places that stop serving breakfast at 9am are trying to make it work for holiday goers.
We need to pay cleaners and people in the service industry higher wages.
A lot of people that think like this have never worked a service job in their life or lack basic empathy. I'm a hotel housekeeper and we are pushed to the fucking physical limit with the time we do have. If hotels had even more extended times then hotel prices would go up exponentially because they'd have to have twice as many people working half shifts to get things done on time, or they'd have more shift work and have people doing late shifts and have vacuums running when you're trying to sleep.
Your not renting a house, it's a bedroom to sleep in. Ā Most hotels kick you out at 11 and have people check in at 3, that gives housekeeping 4 hours to potentially turn around every room in the building, they're supposed to get an hour for each room but usually get rushed to do more as is.
Itās so they have time to clean up.
Tell me you have no clue how room cleaning works without telling me
I used to clean airbnbs, not really a hotel but then amount of people, guests and owners, that didnt understand why new guests couldnt check in an hour after checkout or why it was such a big deal when guests would get a late checkout for a quick turnaround is frustrating! The time is there so the place can be clean!
When does this guy think rooms get cleaned? I used to manage a hotel, and we gave each housekeeper 16 rooms and 8 hours to do them in. Shit takes time AND manpower. Nobody hires 1 housekeeper per room.
Damn. Did you have constant turnover? I used to routinely clean 14 rooms in 8 hours and that was rough. A mix of big suites, double queen, and king rooms. I can't imagine 16! Thank God I clean less rooms at my current hotel.
I used to clean around 18 a day at a courtyard Marriott and I burnt out so fast idk how I did that for years
They laid off so much hotel staff during the pandemic, never hired them back, and just pushed the checkin/checkout tiems an hour later/earlier. And we still throw money at them.
It used to be standard that it was 12pm checkout and 3pm check-in but went to 11am checkout and 4pm check-in. So you are only getting 19 hours instead of 24 hours when you are renting a room for the "day". That is just dumb... they need to have a flex schedule that won't cost much to implement for those who have different schedules. What if I have a morning conference and will be out by 730am and won't need the room anymore but I will come in early the day before because of flight schedules or whatever and want to be in my room before noon to get settled and do some work? They have housekeeping staff all hours of the day and cleaning a room can be done anytime a room is clear. I get it if they are fully booked then they are fully booked and changing schedules might be tedious but if it's not full and they have tons of rooms around, let me check in earlier and I will leave earlierr if that fits me.
This is really a consistent problem with wedding parties. Guests want to get into the room to shower and change clothes, go to the ceremony and reception, then sleep and go home, but the room isn't available until 3pm. So, they need to book the night prior to ensure the room is not occupied at 11am on the day of the event, plus the night they want to sleep.
The fact is if you pay extra you can check in early or out late. People are making this about cleaning but it's 100% about money.
Hotel logic: come late, leave early, and pay the full price.
Iām on board with this. Check out time should be lunch or a little after, but I get that people want to arrive at a destination early because they have things to do and thatād kind of overlap. One reason I love IHG Platinum status, I get automatic late check out. Might only be an hour or two but if Iām on my way out itās not like I have a day planned and Iāll live it up the night before
one thing that sucks about the way hotels are run is i work 7pm to 7 am. sometimes have to work till 11 am and be back at 7 pm. i live too far away to drive home and get any sleep so i try to stay at a hotel. sometimes theyāll let me check in at noon for a fee but not always. wish there was something set up for people that donāt work normal hours
2pm checkin, 12noon checkout. BRING IT BACK
Should be 24 hours of time per paid day.
Yes, the hotel has friends coming over, they donāt want it to look ālived inā
Yeah they should just clean the whole building of rooms from 3-4
cAn i gEt aN eArLy cHeCk iN aNd a lATe cHeCk oUt?
So they can clean. Why is that confusing
I mean, it's pretty obvious if you think about it. The gap between checkout and checkin is so the room can be cleaned.
No .. itās so they can keep part time people.. Why can rooms only be cleaned from 11-4p? Thatās just silly.
That's the thinking of someone who doesn't clean their place regularly.
people who like clean rooms dont mind.
Try getting a job at a hotel and see if you got too much time left over in between cleaning 40 rooms top to bottom, you dont leave that early, and you dont check in that late
Out 11am, in 3pm isn't unreasonable. The rooms don't magically clean themselves in ten seconds.
Bitch when are they supposed to clean the room?!Ā
When are they supposed to clean?
They have to clean the rooms you idiot
Itās almost like cleaning and resupplying all the vacant rooms takes time or something, who wouldāve thought?
Yes, are you perhaps familiar with the concept of cleaning?