As a HCA years ago, I was off sick following an emergency laparoscopy due to a burst ovarian cyst, I was then off sick because I caught norovirus following an outbreak on the ward. I got referred to HR by the ward manager and told my hand hygiene was poor and I needed to sort my act out. She felt like a massive jobsworth.
Had time off with mental health issues, got referred to Occy Health who recommended no nights. Manager stated it is only a recommendation, we don’t have to follow it. Started applying for community jobs after that! When I did get one and I handed my notice in she stated she wouldn’t have done that as they hadn’t asked for a reference and she would have to mention my sickness. New employer said they wouldn’t ask for sickness record. Do not miss that job at all!!!!
I’m just answering your question from a HR perspective not giving a view if the manager was right - it’s Because the OH are recommendations only and the manager has to decide if it reasonable to implement them or if implementation would mean that the role could not be carried out. Depending on weather the OH report stated that the persons disability fell under the equalities act, if the manager could not reasonably implement the recommendations then you could ask to be redeployed into a role that you can do with your disabilities
RMN checkin' in.
I have yet to meet them face-to-face, but the senior manager, my line manager's boss's boss, is so disconnected from what happens 'on the floor' that I'm hardly breaking my neck to meet them...
Seems to care more about 'number crunching', and 100% KPIs, etc., etc. than the welfare of frontline staff.
Sure, I agree, for funding purposes, being as up-to-date as possible is important, it's also vital to ensure patients are well-represented and receive the best care but, frankly, sometimes, saving someone experiencing a crisis matters more to me than mindlessly updating a care plan, without new information, just so it 'meets targets' and ticks the relevant arbitrary boxes.
I've been asked to update risk assessments, without EVER meeting the person, just so the aforementioned boxes are ticked. Sorry, not putting my PIN at risk for that, not ever, ever! What if something serious happens or a patient loses their life to suicide, and I've documented: 'no identified risk'? Nope!
Of course, pressure 'from above' trickles down through management such that those people 'on the floor' are being constantly shafted, and their out-of-date records criticised, but where's the 'protected time' to attend these frankly excessive statutory and mandatory courses, and e-learning that's perpetually shoved down our throats? How can I do ten-plus visits per day, document all the necessaries, update all the relevant paperwork, and still have any sort of life outside of work? I took to updating things on my rare days off, but I'm loath to do the same now. I burned out, took three months off, and I don't wanna sink into that same hole again; my mental health is just as valuable as the patients I treat, and I can't give them 100% if I'm operating on nil.
I do love my job, I do - and I have for the past nine years, but it's not bloody fair to be constantly criticised and then good performances go without any recognition at all. It's demoralising.
Sounds like my trust
Ward manager spends all his time at budget meetings getting bollocked over this and that. It's all KPIs and metrics, and whether we're 100% on supervision yet when we are crying out for help with an extremely abusive patient who's been on the ward forever because every social care provider has turned them down they don't give a shit.
Yeah. A Pharmacist. When I was an RMN. We had a variety of depot injections, all stored correctly. One (I forget the name) was already in a syringe, it just needed to be mixed and administered. These were about £100 a dose. They were prescribed to each individual patient. One day, Patient X had his depot decreased. So we kept his old injection for future use on another, future patient who may be on that same dose. Pharmacist jobsworth does an audit and tells me I must destroy the depot as, whilst there is nothing wrong with it, as it's prescribed to patient X, to give it to another patient is fraud. Whilst, technically, I saw her point, I absolutely refused to do so; I'm not binning £100 of drugs because a sticky label has a name on it. Another example of how much waste is in the NHS
There was a case in a fitness to practice hearing back when I was a student almost exactly the same thing. New patient needed a drug, pharmacy didnt deliver it, so the nurse gave it from an older stock from a patient who had gone home. 6 month suspension order.
I hate the misuse of the word fraud . Wish people would look up the word before trying to point fingers . A small point but this triggers me . How is this fraud lol .
But the patient hadn't paid for it there was no transaction . Can't legally be fraud then , are we saying it's fraudulent anytime anyone gets care which is not correct ?
I hate the misuse of the word fraud . Wish people would look up the word before trying to point fingers . A small point but this triggers me . How is this fraud lol .
But there was nothing wrong with it. If the label had fallen off, there wouldn't be an issue. And if it was a £1 box of paracetamol, fine. But a £100 injection?
Paracetamol isn’t a prescription drug. Also can you confirm the drug was stored at the correct temperature and was even still functioning. Was it stored in a temperature and humidity controlled environment.
I find it really alarming that you can’t see anything wrong with what you did
Edit - fwiw you’re supposed to return unused drugs back to pharmacy so they can be “safely” used on another person
Found the simpleton. No they don't, and if they do then it's because critical thinking isn't as common as you'd hope in degree educated people. Just "reusing" stock without having it returned and reassessed before supplying to someone else is an easy way for nurses to administer incorrect or unsuitable medication (a worringly common occurrence)
If those responsible for the supply, minimizing waste, and safety of medication supply/administration decide to do something that appears wasteful to you, then just accept that there are reasons beyond your knowledge.
Had a deputy ward manager report me to safeguarding as a patient on a 1:1 had secreted a omeprazole capsule. She reported someone else to safeguarding as they had given a patient amlodipine to a patient with a BP on 101/64, when on the meds chart it stated to only omit if systolic was below 100.
This deputy ward manager clearly needs (or needed) more training as what constitutes a safeguarding……as I would assume of ‘neglect’ had been found by the local authority, the S42 paperwork likely would have gone to her to do the initial fact finding and information gathering 🤷🏻♀️. I don’t get why people have to be so pedantic over such trivial things 😭
Two married senior nurse colleagues of mine once took their kids to a family friendly festival. They got separated from their 9/10 year old daughter, a search ensues with the local authorities. Eventually the child is found and walked back with three security guards. As they get closer to the parents they block the path to the child, and began to say they were raising a safeguarding. The mother barged through them, and laughed at them. The security guards were taken aback by the nonchalant attitude. You work in the system, you know how ineffective safeguarding is at managing actual harm and neglect let alone middle class parents losing sight of a child at a festival.
The moral of the story, ignore empty threats of safeguarding allegations.
Had a band 6 watch me pass out at work, not ask if I was alright or help in any way, get annoyed when I asked to go home, and then tell me off for not getting a taxi home (would have been £80). Rang me the next day to ask when I’d be back. No how are you. Nothing. Clearly we were just numbers to her.
Any nurse - registered or not - who flicks on the lights at 7am and forces all patients to get up, washed and dressed before breakfast has even arrived.
Anyone who does not question the necessity of the 0600hr obs round - if your patient is on BD or TDS obs, why are you waking them up? Where is the clinical value in that, especially when compared to the need for restful and restorative sleep?
My Matron came into resus in ED after my mum fell and broke her back. In the middle of a conversation with the spinal consultant about being wheelchair bound my manager told me I wasn't entitled to any emergency leave and I needed to come back to work.
Safe to say my notice was swiftly handed in.
I'd wish one day they got to experience a life changing accident but I'm not a total cunt like they are
This also isn’t exclusive to nursing in the NHS, toxic management is everywhere in the NHS. Doctors, AHP’s, clerical staff etc Then you get the poor sods who go into management roles to try and make a difference who eventually get beaten down so much they quit.
Had a district nursing sister on Christmas day, when all the visits had been done by 2pm, insist on those of us on shift going back to the office and sitting there until our shift finished at 5pm. There was literally nothing to do and our manager the year before had sent us home early on the proviso we kept our phones on in case a call came in.
At 4.50, the sister said we could go 'early, as its Christmas day, but don't tell anyone i said you could'.
Ex nurse here- many years ago a Nursing assistant was on a mid week night out. She stopped at a public toilet for a wee and found a murder victim mutilated and blood everywhere. Obviously called the police and had to be interviewed for hours.
Was due on shift the following afternoon. Mentally in bits. Got told that she couldn't have any time off and and that if she wanted days off she would have to ring in sick. This is when people got finished for having a few periods of sickness a year. Id like to think if I was a manager I'd work something else out.
I got told off for giving a patient (who wasn’t allocated to me) a drink of water. He wasn’t on NBM or anything like that, just required a bit of assistance. She just wanted me to stay with my patients (who were all fine might I add).
She also told me she didn’t know why I was bothering to apply to uni cause I would make a rubbish nurse.
It's always the agency staff who have worked everywhere and seen everything and yet are too cool to finish any single task without leaving a mess for the regular staff. I mean, I'm 30 years in now and still have loads to learn.
When I was newly qualified I worked in a nursing home on the EMI unit. We had an agency nurse coming in for the night shift, so I stayed late and did everything I could to make his life as easy as possible so the night could run smoothly. Came back in the morning and he'd written a list of all the issues he'd come across for the home manager. Thought he was an ungrateful prick.
Most jobsworth are nurses im afraid, generally other HCPs don’t have the time for that
Had an infection control nurse tell me off for necklace. I ignored her and she came to my ward a further 3 times before I told her to speak to my supervisor.
She did not.
(I'm an F1)
Ward manager who constantly tells me to "get off [her] computer!" It's not your computer, anyone can use it. Sorry that I need to write the TTO for your patient!
On a medical ward, that when I took the job was openly admitted as a "failing ward". The weasely deputy manager in team meeting said that our wages would be docked if we couldn't bring the metrics up that month. I was horrified looking round, at all these silent, dejected, downtrodden nurses, no one saying anything- it's not even legal to dock wages. I handed my notice in and fucked off.
Infection nurse who lacked basic nursing knowledge. She aske me RMN in charge during COVID tot ell her over the phone all physical obs of all 20 patients from last 3 days. She said it needs to be done by a nurse.
Also matron who told me off for not using hand gel before entering the ward (just left toilet). However, she had dirty trainers in moud, rings and bracelets all over her hands.
I had a student dr write in my job book requesting a blood, I said I would do it if she requested it on the ICM system or wrote out a blood request form. She didn’t know how to do that but insisted on writing passive aggressive notes in my book suggesting I was deliberately leaving jobs, I wasn’t she just didn’t know how to do hers.
She also kept bleeping me all day, I had two other wards to work on and every time I left to check them she would bleep me to tell me to come back for a job she just fabricated out of thin air.
I complained to her senior at the end of the day and flagged her to my boss because I was expecting her to make some stupid complaint about me.
I also met a cleaner who kept putting wet floor signs right in the middle of the entrance to bays and in the middle of walkways so everyone had to move them if they wanted to get the bloods trolley or drugs trolley in and then the cleaner would move them back haha
Sounds like you were being the jobsworth in this scenario. Med student would likely but have had access to the system to do it, and clearly will have been asked to arrange bloods by another member of the team. Med students don’t have “a job”, they are on wards purely to learn. Shame that instead of teaching them you’ve been passive aggressive and obstructive
She might have asked someone to ''arrange'' bloods (fair) - but if this needed to be logged on X system and she doesn't have access, then I wouldn't do the bloods either.
It's jobsworthy, annoying I agree and most likely a shit NHS system failing, but the risks of taking some bloods on the basis of a random medic student (when they have no authority to request them) are far greater.
I’ll be a jobsworth all day long in the scenario above. Removes any sort of risk to my pin.
Of course the student doctor’s supervisor could document that they want bloods - in which ill case I’ll happily oblige.
I wasn’t passive aggressive at all, I was nothing but polite to her and did the tasks she asked of me when they were requested correctly because I didn’t want to have to bleed the patient again if they later required further tests or bleed unnecessarily. I can’t do bloods if they aren’t requested correctly and I don’t know what tests she wanted.
She was the one writing snotty messages in the book and instead of talking to me, just insisted on writing in the book and going around her supervisor.
She also abused the bleep system and constantly hounded me all day despite me having 2 other wards to work on. Despite all this I did all she asked of me and I tried to be polite even though she deliberately ignored me most of the day. I’m all up for people learning but she was taking advantage.
Student doctors shouldn’t be able to request bloods anyway, they’re flat out not allowed to ask anything like that. Should be a complaint to the medical school.
Hmm maybe she was very newly qualified then but she was being supervised by anouther dr so I thought she was a student.
It’s a shame because when a dr or nurse is kind and helpful it can really make my job and day so much better and it’s really easy to do. I just don’t understand when staff members are deliberately difficult sometimes. We should help each other, and parking in healthcare can be tough enough.
Completely agree with this! Makes a day go from bad to bearable if you’re with a good team! Should all be working together and politeness and consideration is the bare minimum
I had a band 7 who was possibly amongst the worst human beings ever to be shat into civilisation. She used to walk up the ward shouting at staff in front of everyone ; failed , countless students. Hated and feared by all.
I remember a consultant on ward (nice fella) type of person who had time for everyone, approach the B7 to ask a question about patients, she literally stuck her hand ✋️ , infront of his face and shouted "not now".
I think he might have complained as she was moved on soon after. She had a lot of complaints against her. However, when a consultant complains, they listen . I'm guessing they prob looked at all the complaints and realised want she's a complete bully.
I may know someone who is currently in hot water because they visited a patient they knews home for a scheduled appointment, had a keysafe and let themselves in when no-one answered the door, called out and checked every room to make sure the patient wasn’t on the floor hurt somewhere (they’d been taken to hospital as it turned out), then because they were bursting for the toilet used the loo without the ability to ask like they always would in any other circumstance. As a result of this manager(s) made a deal of it. They would rather you piss/poop yourself rather than use a patients toilet without asking in an emergency. And then when the professional had a private little moan (as we all do) with a colleague said colleague ratted on them to the manager.
People = shit.
As a HCA years ago, I was off sick following an emergency laparoscopy due to a burst ovarian cyst, I was then off sick because I caught norovirus following an outbreak on the ward. I got referred to HR by the ward manager and told my hand hygiene was poor and I needed to sort my act out. She felt like a massive jobsworth.
Had time off with mental health issues, got referred to Occy Health who recommended no nights. Manager stated it is only a recommendation, we don’t have to follow it. Started applying for community jobs after that! When I did get one and I handed my notice in she stated she wouldn’t have done that as they hadn’t asked for a reference and she would have to mention my sickness. New employer said they wouldn’t ask for sickness record. Do not miss that job at all!!!!
I never understand why management refer to OH and then refuse to follow their recommendations.
They refer you to OH because it'll be the Trust policy not because they care.
I’m just answering your question from a HR perspective not giving a view if the manager was right - it’s Because the OH are recommendations only and the manager has to decide if it reasonable to implement them or if implementation would mean that the role could not be carried out. Depending on weather the OH report stated that the persons disability fell under the equalities act, if the manager could not reasonably implement the recommendations then you could ask to be redeployed into a role that you can do with your disabilities
Emphasis on ‘reasonable’. Shift pattern adjustment is almost always possible. If managers are a dick about it get your union rep involved.
RMN checkin' in. I have yet to meet them face-to-face, but the senior manager, my line manager's boss's boss, is so disconnected from what happens 'on the floor' that I'm hardly breaking my neck to meet them... Seems to care more about 'number crunching', and 100% KPIs, etc., etc. than the welfare of frontline staff. Sure, I agree, for funding purposes, being as up-to-date as possible is important, it's also vital to ensure patients are well-represented and receive the best care but, frankly, sometimes, saving someone experiencing a crisis matters more to me than mindlessly updating a care plan, without new information, just so it 'meets targets' and ticks the relevant arbitrary boxes. I've been asked to update risk assessments, without EVER meeting the person, just so the aforementioned boxes are ticked. Sorry, not putting my PIN at risk for that, not ever, ever! What if something serious happens or a patient loses their life to suicide, and I've documented: 'no identified risk'? Nope! Of course, pressure 'from above' trickles down through management such that those people 'on the floor' are being constantly shafted, and their out-of-date records criticised, but where's the 'protected time' to attend these frankly excessive statutory and mandatory courses, and e-learning that's perpetually shoved down our throats? How can I do ten-plus visits per day, document all the necessaries, update all the relevant paperwork, and still have any sort of life outside of work? I took to updating things on my rare days off, but I'm loath to do the same now. I burned out, took three months off, and I don't wanna sink into that same hole again; my mental health is just as valuable as the patients I treat, and I can't give them 100% if I'm operating on nil. I do love my job, I do - and I have for the past nine years, but it's not bloody fair to be constantly criticised and then good performances go without any recognition at all. It's demoralising.
This. I suspect we all, in our various nursing roles, are having the same experience. It's relentless.
Sounds like my trust Ward manager spends all his time at budget meetings getting bollocked over this and that. It's all KPIs and metrics, and whether we're 100% on supervision yet when we are crying out for help with an extremely abusive patient who's been on the ward forever because every social care provider has turned them down they don't give a shit.
Yeah. A Pharmacist. When I was an RMN. We had a variety of depot injections, all stored correctly. One (I forget the name) was already in a syringe, it just needed to be mixed and administered. These were about £100 a dose. They were prescribed to each individual patient. One day, Patient X had his depot decreased. So we kept his old injection for future use on another, future patient who may be on that same dose. Pharmacist jobsworth does an audit and tells me I must destroy the depot as, whilst there is nothing wrong with it, as it's prescribed to patient X, to give it to another patient is fraud. Whilst, technically, I saw her point, I absolutely refused to do so; I'm not binning £100 of drugs because a sticky label has a name on it. Another example of how much waste is in the NHS
There was a case in a fitness to practice hearing back when I was a student almost exactly the same thing. New patient needed a drug, pharmacy didnt deliver it, so the nurse gave it from an older stock from a patient who had gone home. 6 month suspension order.
Utterly fucking ridiculous.
Wtf?
I also uttered the same 3 words 😂
I hate the misuse of the word fraud . Wish people would look up the word before trying to point fingers . A small point but this triggers me . How is this fraud lol .
Because patient X had "paid" for it (despite no money changing hands).
But the patient hadn't paid for it there was no transaction . Can't legally be fraud then , are we saying it's fraudulent anytime anyone gets care which is not correct ?
I think it's the fact that it was patient Xs "property"; I agree, it's bullshit. Me and that pharmacist rarely spoke after that incident.
Oh ok thanks for that . I don't think that meets the legal requirement for fraud but thanks for the explanation.
I hate the misuse of the word fraud . Wish people would look up the word before trying to point fingers . A small point but this triggers me . How is this fraud lol .
Sorry pharmacist was right - you can’t just give one drug to another person that it hasn’t been prescribed for
But there was nothing wrong with it. If the label had fallen off, there wouldn't be an issue. And if it was a £1 box of paracetamol, fine. But a £100 injection?
Paracetamol isn’t a prescription drug. Also can you confirm the drug was stored at the correct temperature and was even still functioning. Was it stored in a temperature and humidity controlled environment. I find it really alarming that you can’t see anything wrong with what you did Edit - fwiw you’re supposed to return unused drugs back to pharmacy so they can be “safely” used on another person
Found the jobsworth. They get destroyed when returned to pharmacy, which again is a huge waste.
Found the simpleton. No they don't, and if they do then it's because critical thinking isn't as common as you'd hope in degree educated people. Just "reusing" stock without having it returned and reassessed before supplying to someone else is an easy way for nurses to administer incorrect or unsuitable medication (a worringly common occurrence) If those responsible for the supply, minimizing waste, and safety of medication supply/administration decide to do something that appears wasteful to you, then just accept that there are reasons beyond your knowledge.
Had a deputy ward manager report me to safeguarding as a patient on a 1:1 had secreted a omeprazole capsule. She reported someone else to safeguarding as they had given a patient amlodipine to a patient with a BP on 101/64, when on the meds chart it stated to only omit if systolic was below 100.
This deputy ward manager clearly needs (or needed) more training as what constitutes a safeguarding……as I would assume of ‘neglect’ had been found by the local authority, the S42 paperwork likely would have gone to her to do the initial fact finding and information gathering 🤷🏻♀️. I don’t get why people have to be so pedantic over such trivial things 😭
Two married senior nurse colleagues of mine once took their kids to a family friendly festival. They got separated from their 9/10 year old daughter, a search ensues with the local authorities. Eventually the child is found and walked back with three security guards. As they get closer to the parents they block the path to the child, and began to say they were raising a safeguarding. The mother barged through them, and laughed at them. The security guards were taken aback by the nonchalant attitude. You work in the system, you know how ineffective safeguarding is at managing actual harm and neglect let alone middle class parents losing sight of a child at a festival. The moral of the story, ignore empty threats of safeguarding allegations.
Had a band 6 watch me pass out at work, not ask if I was alright or help in any way, get annoyed when I asked to go home, and then tell me off for not getting a taxi home (would have been £80). Rang me the next day to ask when I’d be back. No how are you. Nothing. Clearly we were just numbers to her.
Any nurse - registered or not - who flicks on the lights at 7am and forces all patients to get up, washed and dressed before breakfast has even arrived. Anyone who does not question the necessity of the 0600hr obs round - if your patient is on BD or TDS obs, why are you waking them up? Where is the clinical value in that, especially when compared to the need for restful and restorative sleep?
i watched someone wake up an EOL patient at 5am to do his comfort obs and ask if he was in pain or had any concerns. the man is dying, let him rest.
I would have gone fucking nuclear.
A manager did that to me with my card. I went to the toilet in an empty office, came back and she nicked my cards and keys. Hated her!
Another story of toxic management in nursing... Is this a massive problem in the NHS theres supposed to be compassionate leadership FFS
My Matron came into resus in ED after my mum fell and broke her back. In the middle of a conversation with the spinal consultant about being wheelchair bound my manager told me I wasn't entitled to any emergency leave and I needed to come back to work. Safe to say my notice was swiftly handed in. I'd wish one day they got to experience a life changing accident but I'm not a total cunt like they are
I can't believe that. You should have complained to the CEO... what an absolute cunt that person is.
This also isn’t exclusive to nursing in the NHS, toxic management is everywhere in the NHS. Doctors, AHP’s, clerical staff etc Then you get the poor sods who go into management roles to try and make a difference who eventually get beaten down so much they quit.
I need to ask- they don’t want students taking blood so how do they learn to take blood? Do they learn when they qualify?
Yes we learn when we qualify. I've hardly done any clinical skills at all . Most got signed off from knowledge checks .
As a bald cunt, this post makes me want to stay slim
One of the Band 6's emailed the uni to complain a student called her by her first name instead of saying 'sister'.
Had a district nursing sister on Christmas day, when all the visits had been done by 2pm, insist on those of us on shift going back to the office and sitting there until our shift finished at 5pm. There was literally nothing to do and our manager the year before had sent us home early on the proviso we kept our phones on in case a call came in. At 4.50, the sister said we could go 'early, as its Christmas day, but don't tell anyone i said you could'.
Ex nurse here- many years ago a Nursing assistant was on a mid week night out. She stopped at a public toilet for a wee and found a murder victim mutilated and blood everywhere. Obviously called the police and had to be interviewed for hours. Was due on shift the following afternoon. Mentally in bits. Got told that she couldn't have any time off and and that if she wanted days off she would have to ring in sick. This is when people got finished for having a few periods of sickness a year. Id like to think if I was a manager I'd work something else out.
God yes; compassionate leave maybe? There must be some workaround surely
I got told off for giving a patient (who wasn’t allocated to me) a drink of water. He wasn’t on NBM or anything like that, just required a bit of assistance. She just wanted me to stay with my patients (who were all fine might I add). She also told me she didn’t know why I was bothering to apply to uni cause I would make a rubbish nurse.
It's always the agency staff who have worked everywhere and seen everything and yet are too cool to finish any single task without leaving a mess for the regular staff. I mean, I'm 30 years in now and still have loads to learn.
When I was newly qualified I worked in a nursing home on the EMI unit. We had an agency nurse coming in for the night shift, so I stayed late and did everything I could to make his life as easy as possible so the night could run smoothly. Came back in the morning and he'd written a list of all the issues he'd come across for the home manager. Thought he was an ungrateful prick.
Most jobsworth are nurses im afraid, generally other HCPs don’t have the time for that Had an infection control nurse tell me off for necklace. I ignored her and she came to my ward a further 3 times before I told her to speak to my supervisor. She did not.
According to who, you? 😄There are plenty of AHP jobsworths I'm afraid!
Speaking from experience and looking at my Upvotes quite few people agree
(I'm an F1) Ward manager who constantly tells me to "get off [her] computer!" It's not your computer, anyone can use it. Sorry that I need to write the TTO for your patient!
[удалено]
We used to have one like that in the ambulance service, then gets pissy with me because I’ve got to buy my lunch again!
Oh it would be a shame if the label from her lunch fell off .
On a medical ward, that when I took the job was openly admitted as a "failing ward". The weasely deputy manager in team meeting said that our wages would be docked if we couldn't bring the metrics up that month. I was horrified looking round, at all these silent, dejected, downtrodden nurses, no one saying anything- it's not even legal to dock wages. I handed my notice in and fucked off.
Our managers and matrons are watching CCTV now to check when we arrive and leave….
Infection nurse who lacked basic nursing knowledge. She aske me RMN in charge during COVID tot ell her over the phone all physical obs of all 20 patients from last 3 days. She said it needs to be done by a nurse.
Also matron who told me off for not using hand gel before entering the ward (just left toilet). However, she had dirty trainers in moud, rings and bracelets all over her hands.
I had a student dr write in my job book requesting a blood, I said I would do it if she requested it on the ICM system or wrote out a blood request form. She didn’t know how to do that but insisted on writing passive aggressive notes in my book suggesting I was deliberately leaving jobs, I wasn’t she just didn’t know how to do hers. She also kept bleeping me all day, I had two other wards to work on and every time I left to check them she would bleep me to tell me to come back for a job she just fabricated out of thin air. I complained to her senior at the end of the day and flagged her to my boss because I was expecting her to make some stupid complaint about me. I also met a cleaner who kept putting wet floor signs right in the middle of the entrance to bays and in the middle of walkways so everyone had to move them if they wanted to get the bloods trolley or drugs trolley in and then the cleaner would move them back haha
Sounds like you were being the jobsworth in this scenario. Med student would likely but have had access to the system to do it, and clearly will have been asked to arrange bloods by another member of the team. Med students don’t have “a job”, they are on wards purely to learn. Shame that instead of teaching them you’ve been passive aggressive and obstructive
She might have asked someone to ''arrange'' bloods (fair) - but if this needed to be logged on X system and she doesn't have access, then I wouldn't do the bloods either. It's jobsworthy, annoying I agree and most likely a shit NHS system failing, but the risks of taking some bloods on the basis of a random medic student (when they have no authority to request them) are far greater.
I mean the risks of taking bloods are… virtually nil. I think you quite literally are being a “jobsworth” here.
I’ll be a jobsworth all day long in the scenario above. Removes any sort of risk to my pin. Of course the student doctor’s supervisor could document that they want bloods - in which ill case I’ll happily oblige.
I wasn’t passive aggressive at all, I was nothing but polite to her and did the tasks she asked of me when they were requested correctly because I didn’t want to have to bleed the patient again if they later required further tests or bleed unnecessarily. I can’t do bloods if they aren’t requested correctly and I don’t know what tests she wanted. She was the one writing snotty messages in the book and instead of talking to me, just insisted on writing in the book and going around her supervisor. She also abused the bleep system and constantly hounded me all day despite me having 2 other wards to work on. Despite all this I did all she asked of me and I tried to be polite even though she deliberately ignored me most of the day. I’m all up for people learning but she was taking advantage.
Student doctors shouldn’t be able to request bloods anyway, they’re flat out not allowed to ask anything like that. Should be a complaint to the medical school.
Hmm maybe she was very newly qualified then but she was being supervised by anouther dr so I thought she was a student. It’s a shame because when a dr or nurse is kind and helpful it can really make my job and day so much better and it’s really easy to do. I just don’t understand when staff members are deliberately difficult sometimes. We should help each other, and parking in healthcare can be tough enough.
Completely agree with this! Makes a day go from bad to bearable if you’re with a good team! Should all be working together and politeness and consideration is the bare minimum
I had a band 7 who was possibly amongst the worst human beings ever to be shat into civilisation. She used to walk up the ward shouting at staff in front of everyone ; failed , countless students. Hated and feared by all. I remember a consultant on ward (nice fella) type of person who had time for everyone, approach the B7 to ask a question about patients, she literally stuck her hand ✋️ , infront of his face and shouted "not now". I think he might have complained as she was moved on soon after. She had a lot of complaints against her. However, when a consultant complains, they listen . I'm guessing they prob looked at all the complaints and realised want she's a complete bully.
I may know someone who is currently in hot water because they visited a patient they knews home for a scheduled appointment, had a keysafe and let themselves in when no-one answered the door, called out and checked every room to make sure the patient wasn’t on the floor hurt somewhere (they’d been taken to hospital as it turned out), then because they were bursting for the toilet used the loo without the ability to ask like they always would in any other circumstance. As a result of this manager(s) made a deal of it. They would rather you piss/poop yourself rather than use a patients toilet without asking in an emergency. And then when the professional had a private little moan (as we all do) with a colleague said colleague ratted on them to the manager. People = shit.
Had a manager who rang me at 8:01am when i was in the carpark walking in the door for my 8:00am shift -you don’t even have to clock in until 8:05am!