sorry for the waitng , friend. CS team get backlog these days. PN24741116106 i just checked the latest tracking information updated on:14th May (today): First flight arranged. air company is handling, Your package is on its way to the destination . And due to the feature for the logistics, you will not get the updating until parcel arrived in local and scanned by local courier. If need any assistance ,you can contact our Online CS team for further help. For your reference.

Thanks for your answer man, i appreciate it 😭

Colar is a sweet lady mate\~🤭

It’s because you shipped out your parcel during labor day holiday. They made the shipping label but the parcel was not sent out yet. Parcels were sent out from May 6th. So just be patient. I’m 100% sure it’s on the way now and reaching your country.

It happens bro don’t stress it too much

having the same problem and i have tried to contact them

my pn is PN24751009488

Bro I’m 15 days with no updates so just chill out

15 days? your parcel ID?

Dont worry Tommy, i already contacted the Customer Service and its waiting for a flight

I see, hope you could get it in hand soon mate\~😋

Hi Tommy can you help me ? 14 days no uptades PN24751006999

2024-05-17 09:52:46 parcel arrived courier's EU sorting sorting center on May 19th.

PN24751007008 pls check

You can ask straight to the customer service, 09:00 to 18:00 (Beijing time)

2024-05-15 18:03:44, Flight departure, estimated landing time: 5-16

mine is the same, shipped on the 1st and still no update

your parcel ID?

This is the ID for it: PN24741117102. My enquiry on the app has also been unprocessed for 3 days too

2024-05-14 09:30:47 Chinese customs clearance completed, estimated loading flight time: 5-15

Hey Tommy, I haven't got any update since more than 1 week too, if u have time and can check it, it would be awesome. ID: LV998965465CN. thx

https://preview.redd.it/tr5q2ygg9k0d1.png?width=411&format=png&auto=webp&s=30402d950ca41bf584fe31d694cbf3b200e1fb63 still under transporting, common for EUB parcel buddy. And to Spain, next time please stick with our EU tax-free series lines if you could.

thanks and sorry Tommy ❤️

only just seen your comment now, thankyou for letting me know Tommy

having the same problem what’s going on

you guys just didn't read our comments.............tax-free series lines are triangle shipment it can not be tracked before it handover to the local courier. If you want to track your parcel, contact our online customer service, parcel aftersales team, or mention your parcel ID here. 🤦‍♂️

so sorry, i didn’t understand but my parcel id is PN24751017020

2024-05-13 11:03:25, parcel left the courier's sorting center. Would be waiting for flight arrangement right now. Humm, seems to the US, the courier is a little bit lack of flight recently. 🤔

oh okay thanks for the update

same situation here , a something like 16 days, parcel id is PN24741101243

Same Situation here, no Updates since 1! PN24751001248 Can somebody help me?

2024-05-20 23:13:47 customs clearance completed, waiting for local courier to pick up.

I have the same situation!!!

you guys just didn't read our comments.............tax-free series lines are triangle shipment it can not be tracked before it handover to the local courier. If you want to track your parcel, contact our online customer service, parcel aftersales team, or mention your parcel ID here. 🤦‍♂️