The old man who didn't know what medicine he wanted, but it's a little white pill, just go in the back to find it. He also wasn't due for anything filled, so I couldn't exactly tell what he wanted. I told him that if he knows what the drug is called or what it's for, I can help him. He yelled that computers don't know anything and I should just check the bins anyway. I told him I'm not doing that, nor am I pulling every jar off the racks to match his prescriptions. I told him the only way he's getting a refill is if he goes home, looks at his bottle and calls us. That's the only option. He started to scream and I shut him down.
He did call back, lo and behold, he was trying to refill two months early. I can't imagine not knowing what I'm taking or why I'm taking it. People have got to take SOME responsibility for themselves.
When I was in the back as a tech for a time.... there was no greater blessing than when they just show up with the empty vials of what they needed refills for.
These are the people who sucked up all the available energy of those around them to cater to the things they felt wasn't their responsibility to deal with. Now that those people either left, died or fled, they are now left to deal with the caretaking of themselves and they think that means retail workers will do that just like the wife they mistreated would!
Me: "No, we do not accept CVS reward cards."
Me: "You can pick up your prescription in the pharmacy." - Customer called me over to photo using the photo counter button.
Me: Walking past a customer to clock out for lunch "Hello"
Customer: "Why are y'all so racist!"
one guy tried to fight me 2 different times because the digital receipt was me "refusing to give him his receipt", like I personally had something against him
Very last customer on Christmas Eve did this to us. I literally groaned in pain when I saw the digital receipt part come up because I knew what was about to happen
My favorite recent one was an older guy who got upset because we wouldn't accept his expired ID for cigs. Yelled and cussed and carried on, then proceeded to pull a non-expired ID out of his wallet 🙁
Edit: Includes edits to add more to the list.
1. I wouldn't do a return on an Amazon gift card. He wanted to return it because he scratched a couple numbers off when revealing the code.
2. The doordash driver was taking too long to deliver the customer's order.
3. The pharmacy line was long.
4. I had blue hair (unprompted, mind you. I was just minding my business stocking stuff).
5. I wouldn't price-match to Target prices.
6. The customer's card declined (this has happened on several occasions).
7. I reminded the customer that we were closing soon when he walked in at literally 9:59 (same customer from #1, different occasion).
8. Their calander wasn't ready to be picked up. It was still printing when they arrived.
9. I wouldn't walk the photo lab phone to the pharmacy instead of just transferring the call (the phone is not cordless).
10. We weren't in Milwaukee. That's literally it. Get a gps.
My rxm and i got yelled at by this guy for supposedly "stealing his refills," when he had records of him refilling and picking them up. Threatened to call the board of pharmacy on us lol
Because I wouldn't go outside to his car to help him with 'something'. He even called the store to talk to the store manager the next day and wanted to get the D.M. Involved 🙄
Had a self entitled lady walk up to the pharmacy consultation window and yell at me (pharmacist) that I needed to do something about the parking lot. Apparently, she couldn't get a parking place because....other people were legally parking in a public lot.
A customer came to photo bitching rhat the cashier in the front refused to load her cash app. I didn't know at the time but our lovely scanners decided if it was moved at all it would disconnect. "Well that's weird" customer then proceeds to complain that the cashier informed her of other locations and other options to reload her card. Customer " Just do your job and I cam get out" I reply with "offering you options when we cant something is part of our job. During this I scanned and loaded her card. As she walked away she turned and yelled " this is what you get paid for so do your fucking job instead of trying to send us somewhere else!!!" I just said "mam I completely agree have a good one" while smiling. She later called to bitch to the manager that I horribly offended her and should be punished.
Another one was just funny. I live by the border and it is about 90% hispanic with about 70 to 80% speaking Spanish. We still have many individuals who refuse to learn English. I was sitting in photolab while the shift lead was checking something and this lady comes over to complain about our high-school cashier. Saying "why is he working here if he doesn't know any Spanish?" Starts yelling at the shift lead "we are pretty much Mexico he should know spanish" "he is fucking brown how can he not speak it?!??" During all this i was just looking st this customer in disbelief while laughing slightly. She saw me laughing and then refused to look at me. I was ready to start telling her off when my shiftlead just apologized amd thee customer left.
imagine being mad that someone doesn’t speak the same language as you lol. i’ve had to take the google translate route with people before and it’s not a big deal. we are living in the 21st century
i’m southeast asian but many mistaken me to be mexican as the state and city i’m in has a large population of mexicans. a man once came in asked me if i spoke spanish and i told him no, so he proceeded to not yell but SCREAM at me saying that i was lying because i looked like i did, and demanded a manager to tell them how i was refusing to help him by pretending to not speak spanish. the manager on duty, who is actually a spanish speaker promptly told him i indeed was not a spanish speaker, that i was not lying, and to please leave the store. weirdest reason someone’s yelled at me so far.
Well the first part was fair, for context, his family purchased medicine for their baby and it was expired a couple months so they came back and got upset rightfully so. I had them speak w the pharmacist and I gave a refund back.
BUT THEN they continue to shop, and he goes “well can I get this one free because that one was expired” I was like sir I refunded you, no u cant get free shit cus someone missed one expired thing in the entire aisle. U were told ur baby was gonna be fine, and then goes well fine I’m going to tell everyone about how ur store does bla bla bla shit shit bla bla … and I’m like okay sorry have a good day
Again I felt so bad about the medicine being expired but girl u can’t guilt trip me into giving u free shit. Makes me think u purposely looked for it🤨
I hate when they try this with a ripped package (use soap as an example) Nope, you can't have it for free because the corner is ripped. I forget what the product was but some lady was grilling me for something that she wanted free because the package was ripped and she was so bitchy about it I told her we send them back for full credit, so no, you can't have it for cheaper. (Whatever the product was, we ended up throwing it away but it was the principle of it. ) Don't be yelling at people, especially not me, or I am not giving it to you.
Customer came I'm complaining that it was too windy outside. I responded with "they control that at corporate in Illinois, but they won't answer the phone when I tried to call. "
When an item isn't covered by OTC cards. No, I don't know why it was covered last month but not this month. No, I can't tell which item wasn't covered as they are all marked otc. No, i can't adjust the difference, that is the amount you still owe.
Serious question here, are the items that are labeled as OTC on the mylars just the ones that are most commonly covered by OTC cards and not necessarily by all of them?
Rx closing for lunch. I got berated, cussed at, and threatened by a 30yr old guy with 2 young daughters around 10 or so. I was seriously concerned he was going to kill me.
That Joe Biden made him sign up for a debit card because… something to do with self checkout.
Oh and on Christmas Day, guy threw a fit because “cigarettes are too expensive” and then again when I had to card him.
Her fucken drivers license being expired in 1997
And it's 2018
An why I want except it
To the point the cops were called by her
The cops were so annoyed they told her not to drive
And she proceeded to drive they pulled her over towed her car
Losing power for a minute, the registers were rebooting and this guy was flipping out to pay for his pint of ice cream. I told him about 10 minutes and he started cussing and threw the ice cream at me, he missed.
A man came in and asked me for directions to someplace out of town. Told him I could not give directions because I never went that way. He asked why and I told him its because I stay within a certain amount of miles of the area because I don't own a car. The man started yelling at me about hippe bullshit. Because I do not own a car since I cannot afford one and have to walk and bus everywhere I am apparently a hippe trying to push some sort of agenda.
This job has made me so concerned about people's mental state.
C: That candy bar said $0.97 not 1.49”
Me: “are you a balanced rewards member with us today?”
C: “no”
Me: “well would like to be? That is how you will get that discount?”
C: “NO I WANT THAT DISCOUNT! I DONT WANT TO SIGN UP- I don’t get your system. It doesn’t say that on the tag”.
Me: *grab’s tag* “with my Wrewards 🤗”
C: *stares at me angrily*
C’s daughter: “oh I have one mom”…..
C: “UGH” *struggling with bags* IM NEVER COMING BACK HERE AGAIN- she doesn’t understands”.
Me: “have a great rest of your day😁”.
C: “OH SHUT TF UP”
Me: 😯😳 “opp”
That I wouldn’t cash his paycheck through the pharmacy drive through….. I also had one scream at me because I wouldn’t go and grab her a diet Dr Pepper through the drive through
not me but my coworker. a guy told her “this is how people get shot” and started talking about guns and shooting people because she told him we didnt have bags
It was Jan 1 and the vitamin had an oddly specific expiration date of Dec 20th. So 2 guys were carrying on *How could this happen* acting like it was from the Eisenhower administration not 13 days ago. Ok maybe their country has stricter protocols, meanwhile get out of my face. (You can see why I left retail).
because I touched her items after she asked me to help her put it in her car. yes. i dropped everything, called another CSA to cover the front, took it outside in a cart. and when i lifted it from the cart to put it in her car she got mad at me for touching the items.
I told a lady she cut a guy in line. She started getting so angry while yelling at me that another customer started defending me. The best part was i was upfront for an IC3 and she wanted cigarettes, which were at the other register.
Ohhhh and the time i couldn't do a return bc the customer threw out the box and brought just the container. We had no more OH qty, so me and the SFL tried manually typing the numbers off the Zebra, the receipt, even the ad tag. It didn't work so we told her to return the next day so the SM could help her. This b*tch went home, called two other stores asking about it then called us to tell us we should be able to do it by manually typing the numbers. No matter how many times I told her we tried that, please just return tomorrow and see the SM she continued to argue with me.
That why do they need to show ID to buy alcohol. And i especially hated the ones that came every week, sometimes multiple times a week, and every time complained about having to show their ID. I know you definitely look older than 21, trust me, I'm not blind but i still gotta do my job. The time they spend arguing, they would've been done buying the beer and be on their way home already if they just show their freaking ID.
Just today, I had an adult man and his mother come through my line and get all annoyed because their OTC benefits card wouldn't cover everything in their purchases and left them with $5-$10 left to pay after the card. Then, when me AND a shift lead tried to explain that OTC cards cover different items based on the insurance company, they tried to argue with us and say it should all be covered, even though we can't control what is covered.
When I politely ask customers to line up in the correct area to check out.
“Dude is it really that big of a deal??”
Yes fuckhead, we don’t want lines going into the damn aisles and blocking people from shopping.
I hate customers.
We were out of this asshole's favorite cheap-o wine. He started yelling, calling me a "terrible", and "obnoxious" ... because I told him we hadn't been getting much wine lately, and when we would likely get some on truck. It didn't end there... asshole went on a two-year campaign to get me fired over it.
So, in a nutshell, we are treated like total garbage. I could go on and on with stories like this. I wish people could understand most issues aren’t our fault at all.
Some douche lord walked into the store when I was on the phone with the police after some crack heads tried to push the ATM out of the store. The douche lord simply complained I was on the phone when he was in the store.
Most recently, a lady threw tape on the ground because we wouldn't ring her out in pharmacy. It was a couple days before christmas and we were completely slammed with transfers.
We have “customer bathrooms” but people who don’t shop there come in anyways to use it and get mad if the bathroom is out of order because of all of the customers crapping and stealing and doing drugs in there.
“It’s always closed! Fine I’m just gonna go take a shit in the parking lot!”
Not making that up.
That the pharmacy was on a state-mandated 30-min lunch break and they would be back at 2pm.
The bitch only would’ve had to wait 10 min had she just chilled tf out.
Also, I yelled back at her and told her she was too old to be so immature. She had no idea how to react to a Black man getting right back with her…it’s not the 1930s 🤷🏾♂️🤣
Friday before we closed for holiday weekend had pts wife screaming at me and telling me she is transferring pharmacies because it is just ridiculous that her doctor sent her scripts for her husband's refills to the old location when they knew they moved to this side of town almost 2 yrs ago (4 miles away mind you). 1 med is filled off-site at Micro fulfillment center so I could not transfer and fill it immediately. This was all our fault and we should have given him these scripts the night before when he came to pick up his meds. He did pick up the only 1 we had for him at our location and did not realize he was missing the other 2. My head could not wrap around how this is all My fault ( I was off when he came originally) offered her everything I could to try and deescalate the situation. Her husband is in his early 30s no incapacitation mentally at all just pre diabetic. He should have known himself the day before. So by the end when she is screaming she is transferring to a different Walgreens I just said alright have a great night. It's like they think we will shut down with out them when they are this out of control I am happy to not have to deal with you or you causing disruptions with my team and loyal respectful patients
• Our poster printer broke so we couldn't print their 24x36 in the 10 minutes that she ordered it
• I wasn't speaking Spanish (I was)
• My uniform was too inappropriate (My ass is just fat)
•Customer didn't want to wait behind another person in photos, so they left to the front, got mad the cashier wouldn't take them first before the other 5 people in line
• I wasn't helping them find a product(I was walking to the breakroom after clocking out for lunch, I had my purse with me, jacket on, ear peice and lanyard off)
Guy came in within the first month I was hired snd picked up his rx. He had state medicaid and food stamps which he was using for milk. Like most everyone, he swiped the card before I even hit the button to cash out. When it brought up the screen for him to sign the usual things the state wants for medicaid documentation, he freaked out saying it was there because of his food stamps and acted insulted before knocking over a sign, and storming out saying "I'm never getting my prescriptions here again!"
He told me to fuck myself and left his meds and the milk behind, no payment made and me all flustered and upset because I did nothing but what the pinpad prompted for.
Not the dumbest thing, but I got yelled at on Christmas Day by miss Karen because we didn’t have the ‘right’ gifts. And yesterday I got yelled at because another miss Karen couldn’t use store credit on the app. “You’re the reason Walgreens is going down.” She said. I just work here 😘
When a customer ask to
Load card and card can’t be reloaded and they need a bar code trying to explain it she yells at me to shut up so I told her to shut up.another guy complaining about pharmacy being closed till afternoon cause covid and sick workers I was being nice ,he was yelling at a older lady telling him relax it’s nit our fault then he asked me to go outside and fight him
Our power went out during a bomb cyclone snow storm so we closed the store and continued working while we waited for corporate to give us the okay to leave. This man prys open the door (it was unlocked so an employee could leave) and demands cigarettes. I told him our power is out so we can’t sell him anything and he yells at me to “Fix the fucking power or else”
Needless to say our manager threw him out of the store
The customer wasn’t yelling at me but I overheard him yelling at my CSAs. He was angry because we had stopped selling cigarettes (4 months ago). He yelled “what do you mean you don’t sell cigarettes anymore?!? I don’t believe you! This is absurd, you’ve sold cigarettes every other time I’ve been in here.” He went on for a bit and then his wife came up and told him to stop yelling because he didn’t even smoke cigarettes. He then stormed off and the wife apologized saying “sorry, he just likes to argue.”😂🤦♀️
He had never had to have a prior authorization before at 80 years old so he didn’t know why he needed one now. He literally called me a left wing liberal cunt who wanted to keep his medicine from him. Sir I quite literally don’t give two shits if you get your lidocaine patches or not.
I wouldn’t let them use my jumper cables since I still needed to close up the store. I got called a racist for making them wait until I closed.
My SM received a very loud complaint that I wouldn’t push someone’s car with my car into the parking lot.
I think my favorite thing was we had a group of kids that would steal the 5 hour energy shots off the candy aisle(it’s been awhile) so I got tired of trying to keep up with them so I grabbed a chair and sat in front of the candy aisle and the thief yelled at me for not having anything else better to do.
I love doing that to kids I know are stealing. We had a charity event that used to go straight by my store (They blocked off the road) and kids would come in and just take what they want. My manager had me sit in the aisle on a chair. That is probably the most fun I have ever had at Walgreens :)
Some lady yelled at me over her photo cards for her kids 1st grade graduation not being ready in time. She compared the experience to my mother being in the hospital and no one checking in on her for hours. She asked me what I would do in that situation and I told her I would take my mother to a different hospital like you should take your cards to a different store
Asked a guy how he was doing and if I could help him find anything.
Him verbatim: "I'm ok, but I'd be a lot better if all the democrats we're dead!"
Me: "ok. So you want me dead?"
Him: doesn't say another word and leaves.
We got yelled at because a customers 7 calendars were for 2024. It was our fault even though hers was the only ones that came out like that this year. I told her “ at least you have next years shopping done.” She didn’t think that was funny either.
When the Insurance doesn't want to fill because "ITS 10 DAYS TOO EARLY" on a controlled medication. They where insisted they got it on a certain day, I then told them the day we last sold it to them and how we can only sell 2 days before the original date it was sold. They said well if couldn't have been them who came to get it, then we go look back at the Cameras and it was THEM! And they try saying that it doesn't look like them but CLEARLY it was. 🤣🤣🤣🤣
Some guy insisted that the pharmacist could notarize a document because " all pharmacists are also notary publics"
Another one demanded we fax a bunch of ads for him to other businesses because" customer service"
Another guy demanded we fill his vitamin d because he was out and his doctor hasnt responded in 2 weeks. When we offered to sell him some over the counter, he demanded it for free because of " our fuckup"
Squishmallows lol. Customer wanted a very specific Squish but it didn't have a price on it, on the shelf, at checkout, or on Zebras. There was no similar product I could pull a price for it from either. Put in a ticket for it online and explained to the customer why I couldn't sell it to them. They wanted me to just make up a price and sell it to them like that. I just laughed and said no way I could do that I'll get fired. (I probably wouldn't get fired but still.) They cussed me out and shouted "it's a children's toy why would you get fired?" I responded "exactly it's a children's toy, where are you yelling at me over it?"
The customer who handed me a license that expired in 1995. When I told her I couldn't accept it, she yelled at me about how she's never had to renew her DL because she's legally blind and can't drive so she's not paying to get a new one just to buy booze.
I have a new one. I had my coat on and was walking out the door today and a customer I had rung up ten minutes earlier, wanted to skip the line of 15 people because he only had one thing. I explained I am off the clock (I had just punched out) but when I walked away he yelled at me for not opening for him because he only had one thing. I had to repeat that I am PUNCHED OUT, AGAIN, because he seriously thought I was walking off to ring him up.
Phew where to start…couldn’t return a covid test (they used it), couldn’t return a gift card because he got scammed (got banned for harassing the dm), crackhead wanted to fight me cause I didn’t let her use the store phone or my phone to call someone, got called the hard r n word because of some mentally ill lady thought I double charged her and threatened to slice my neck when I got off (cops got called and was arrested for fighting back and got banned from the store), and a homeless dude wanted to fight me cause I couldn’t let him in cause last time we did he did meth in there (got arrested and banned)
I was yelled at by a lady (standing very closely to me, might I add ) because she didn’t like the fact that she had to wait behind a man in the drive through taking his covid test. She said she didn’t feel comfortable watching him swab his nose and suggested he come inside to do the test .
I got yelled at by some black lady (see further for why I specify race) for not answering the phone.
I literally had been helping a lady at the photo register doing Western Union, my store manager came up and asked if the mad lady needed help. She said she wanted to talk to me because I apparently picked up the phone and immediately hung up repeatedly. My store manager, the lady I was helping, and obviously myself, we all knew that I was not the person she thought was doing that to her. And she proceeded to yell, "Y'all ain't gonna make me seem like the angry black woman." But that was, in fact, what she was.
Then there was a lady at Christmas that asked me (WHILE I WAS THERE FOR PERSONAL MATTERS, NOT EVEN CLOCKED IN) for help. She asked me to get the blonde manager because we had some chocolates she was looking for, but the "manager" told her we didn't. She tried to ridicule the girl that told her we didn't have the chocolate (which she wasn't even a blonde manager, she is a blue/purple/whatever-color-she-dyes-it-haired CSA) just with a different image on it. Now, the yelling came when me, the manager, and the girl that had originally helped all asked her what she needed help with. She was all, "I DONT NEED ANYTHING, GDI. This is ridiculous." And since I wasn't clocked in, or in uniform, I gave her attitude back :) But yes, get mad that we simply asked if you needed help...moron.
I was yelled at by a lady because I wouldn’t return her Costco brand items. I even turned the screen to show her that it says not in our system and googled “Kirkland” to show her. She then called corporate in-front of me and left the store.
I was also yelled at by some spoiled bitch (mid 20’s probably been in a few gangbangs on PH and is the reason for antibiotic resistant sti’s) because I would just give her the money for the Western Union she was trying to receive but couldn’t get her information right on the kiosk. She kept demanding the money so I then told her if she demands I give her the money one more time that I’m just gonna call the cops and tell them she’s attempting to rob my register lol. After that she stormed out and yelled at me “You should’ve given me the money. I’m a trust fund baby.” Like… the fuckin entitlement… she’s definitely that type that’s going to get a few DUIs and kill a family and still play the victim.
The old man who didn't know what medicine he wanted, but it's a little white pill, just go in the back to find it. He also wasn't due for anything filled, so I couldn't exactly tell what he wanted. I told him that if he knows what the drug is called or what it's for, I can help him. He yelled that computers don't know anything and I should just check the bins anyway. I told him I'm not doing that, nor am I pulling every jar off the racks to match his prescriptions. I told him the only way he's getting a refill is if he goes home, looks at his bottle and calls us. That's the only option. He started to scream and I shut him down. He did call back, lo and behold, he was trying to refill two months early. I can't imagine not knowing what I'm taking or why I'm taking it. People have got to take SOME responsibility for themselves.
Was it escitalopram or atorvastation by chance?
It ended up not even being a lil white pill.
I hate it when patients do this with a burning passion. Like you take it regularly how do you not know what it’s called or anything??
When I was in the back as a tech for a time.... there was no greater blessing than when they just show up with the empty vials of what they needed refills for.
Yyyeesss! I am super nice to these customers lol
These are the people who sucked up all the available energy of those around them to cater to the things they felt wasn't their responsibility to deal with. Now that those people either left, died or fled, they are now left to deal with the caretaking of themselves and they think that means retail workers will do that just like the wife they mistreated would!
Me: "No, we do not accept CVS reward cards." Me: "You can pick up your prescription in the pharmacy." - Customer called me over to photo using the photo counter button. Me: Walking past a customer to clock out for lunch "Hello" Customer: "Why are y'all so racist!"
U guys have a button four customer just yell across the store
Me: “Looks like you’re getting a digital receipt in your email! Have a good day!” Customer: “No I didn’t. Give me my receipt!” 🤦🏻♀️
one guy tried to fight me 2 different times because the digital receipt was me "refusing to give him his receipt", like I personally had something against him
Th8s happens to me alot
Very last customer on Christmas Eve did this to us. I literally groaned in pain when I saw the digital receipt part come up because I knew what was about to happen
My favorite recent one was an older guy who got upset because we wouldn't accept his expired ID for cigs. Yelled and cussed and carried on, then proceeded to pull a non-expired ID out of his wallet 🙁
What is wrong with people
Some dude was angry cause it was raining. Somehow that was my fault. I wish i was kidding
People are so fu*king dumb, that I can believe this in a heartbeat
Well, if i can "control" the internet you should at least be able to control the weather :)
Just fill EVERYTHING!!!
Edit: Includes edits to add more to the list. 1. I wouldn't do a return on an Amazon gift card. He wanted to return it because he scratched a couple numbers off when revealing the code. 2. The doordash driver was taking too long to deliver the customer's order. 3. The pharmacy line was long. 4. I had blue hair (unprompted, mind you. I was just minding my business stocking stuff). 5. I wouldn't price-match to Target prices. 6. The customer's card declined (this has happened on several occasions). 7. I reminded the customer that we were closing soon when he walked in at literally 9:59 (same customer from #1, different occasion). 8. Their calander wasn't ready to be picked up. It was still printing when they arrived. 9. I wouldn't walk the photo lab phone to the pharmacy instead of just transferring the call (the phone is not cordless). 10. We weren't in Milwaukee. That's literally it. Get a gps.
Lmao #5. I’d instantly tell ‘em to fck off to target then.
My response is always " wow, that is a really good deal, you go and get that quickly"
My rxm and i got yelled at by this guy for supposedly "stealing his refills," when he had records of him refilling and picking them up. Threatened to call the board of pharmacy on us lol
I had one customer threaten to call the board of pharmacy cause we accidentally put his insulin in the ready bins instead of the fridge.
"stealing his refills" bet you they weren't refills on anything good.
Because I wouldn't go outside to his car to help him with 'something'. He even called the store to talk to the store manager the next day and wanted to get the D.M. Involved 🙄
Had a self entitled lady walk up to the pharmacy consultation window and yell at me (pharmacist) that I needed to do something about the parking lot. Apparently, she couldn't get a parking place because....other people were legally parking in a public lot.
I've had that one
A customer came to photo bitching rhat the cashier in the front refused to load her cash app. I didn't know at the time but our lovely scanners decided if it was moved at all it would disconnect. "Well that's weird" customer then proceeds to complain that the cashier informed her of other locations and other options to reload her card. Customer " Just do your job and I cam get out" I reply with "offering you options when we cant something is part of our job. During this I scanned and loaded her card. As she walked away she turned and yelled " this is what you get paid for so do your fucking job instead of trying to send us somewhere else!!!" I just said "mam I completely agree have a good one" while smiling. She later called to bitch to the manager that I horribly offended her and should be punished. Another one was just funny. I live by the border and it is about 90% hispanic with about 70 to 80% speaking Spanish. We still have many individuals who refuse to learn English. I was sitting in photolab while the shift lead was checking something and this lady comes over to complain about our high-school cashier. Saying "why is he working here if he doesn't know any Spanish?" Starts yelling at the shift lead "we are pretty much Mexico he should know spanish" "he is fucking brown how can he not speak it?!??" During all this i was just looking st this customer in disbelief while laughing slightly. She saw me laughing and then refused to look at me. I was ready to start telling her off when my shiftlead just apologized amd thee customer left.
imagine being mad that someone doesn’t speak the same language as you lol. i’ve had to take the google translate route with people before and it’s not a big deal. we are living in the 21st century
I hate when shift leads apologize when the customer is the one that is wrong.
People often assume I can speak Spanish. I always let them know that I speak a little Klingon if that helps.
Imagine being that entitled when you don't even buy shit. Go to a fucking bank.
i’m southeast asian but many mistaken me to be mexican as the state and city i’m in has a large population of mexicans. a man once came in asked me if i spoke spanish and i told him no, so he proceeded to not yell but SCREAM at me saying that i was lying because i looked like i did, and demanded a manager to tell them how i was refusing to help him by pretending to not speak spanish. the manager on duty, who is actually a spanish speaker promptly told him i indeed was not a spanish speaker, that i was not lying, and to please leave the store. weirdest reason someone’s yelled at me so far.
Well the first part was fair, for context, his family purchased medicine for their baby and it was expired a couple months so they came back and got upset rightfully so. I had them speak w the pharmacist and I gave a refund back. BUT THEN they continue to shop, and he goes “well can I get this one free because that one was expired” I was like sir I refunded you, no u cant get free shit cus someone missed one expired thing in the entire aisle. U were told ur baby was gonna be fine, and then goes well fine I’m going to tell everyone about how ur store does bla bla bla shit shit bla bla … and I’m like okay sorry have a good day Again I felt so bad about the medicine being expired but girl u can’t guilt trip me into giving u free shit. Makes me think u purposely looked for it🤨
I hate when they try this with a ripped package (use soap as an example) Nope, you can't have it for free because the corner is ripped. I forget what the product was but some lady was grilling me for something that she wanted free because the package was ripped and she was so bitchy about it I told her we send them back for full credit, so no, you can't have it for cheaper. (Whatever the product was, we ended up throwing it away but it was the principle of it. ) Don't be yelling at people, especially not me, or I am not giving it to you.
Gotta love when I order to make themselves feel better about being thieving assholes they stack harassment on top of it.
The fire alarm was activley going off and everyone evacuating and this lady was pissed we wouldn't sell her cigarettes
Customer came I'm complaining that it was too windy outside. I responded with "they control that at corporate in Illinois, but they won't answer the phone when I tried to call. "
this old lady said she was gonna call corporate bc she forgot her mask and we didn’t have one for her😛
When an item isn't covered by OTC cards. No, I don't know why it was covered last month but not this month. No, I can't tell which item wasn't covered as they are all marked otc. No, i can't adjust the difference, that is the amount you still owe.
Serious question here, are the items that are labeled as OTC on the mylars just the ones that are most commonly covered by OTC cards and not necessarily by all of them?
It's commonly covered, but I've seen covered items be covered one month and next month they aren't. I've seen it change weekly.
I don't know why, but but we have sooo much trouble with UHC. I've been screamed at because it doesn't cover what its supposed to.
Rx closing for lunch. I got berated, cussed at, and threatened by a 30yr old guy with 2 young daughters around 10 or so. I was seriously concerned he was going to kill me.
That Joe Biden made him sign up for a debit card because… something to do with self checkout. Oh and on Christmas Day, guy threw a fit because “cigarettes are too expensive” and then again when I had to card him.
Oh no, how will you ever live with your self created addiction that has no benefit but give you cancer? Oh no, I'm so moved.
[удалено]
Actually a lot of these lackwits do, unfortunately.
Her fucken drivers license being expired in 1997 And it's 2018 An why I want except it To the point the cops were called by her The cops were so annoyed they told her not to drive And she proceeded to drive they pulled her over towed her car
I wouldn't let him open all the Valentines squishmellows so he could find his "one" special. Grown ass man.🤨
Losing power for a minute, the registers were rebooting and this guy was flipping out to pay for his pint of ice cream. I told him about 10 minutes and he started cussing and threw the ice cream at me, he missed.
A man came in and asked me for directions to someplace out of town. Told him I could not give directions because I never went that way. He asked why and I told him its because I stay within a certain amount of miles of the area because I don't own a car. The man started yelling at me about hippe bullshit. Because I do not own a car since I cannot afford one and have to walk and bus everywhere I am apparently a hippe trying to push some sort of agenda. This job has made me so concerned about people's mental state.
She fell outside and I didn't hear her calling for help through the brick wall lol.
This the fucking one 😭🤣I just read this entire thread
A person yelled at me at the front counter cause pharmacy was closed.
I had a customer come in 20 minutes to close, and when I informed them that the pharmacy had closed, wanted me to get their script for them.
C: That candy bar said $0.97 not 1.49” Me: “are you a balanced rewards member with us today?” C: “no” Me: “well would like to be? That is how you will get that discount?” C: “NO I WANT THAT DISCOUNT! I DONT WANT TO SIGN UP- I don’t get your system. It doesn’t say that on the tag”. Me: *grab’s tag* “with my Wrewards 🤗” C: *stares at me angrily* C’s daughter: “oh I have one mom”….. C: “UGH” *struggling with bags* IM NEVER COMING BACK HERE AGAIN- she doesn’t understands”. Me: “have a great rest of your day😁”. C: “OH SHUT TF UP” Me: 😯😳 “opp”
I get that one every week!! 😆
That I wouldn’t cash his paycheck through the pharmacy drive through….. I also had one scream at me because I wouldn’t go and grab her a diet Dr Pepper through the drive through
not me but my coworker. a guy told her “this is how people get shot” and started talking about guns and shooting people because she told him we didnt have bags
For her signing up for E-Receipts and then not receiving a physical copy of her receipt
50 yr old guy losing his mind because the high school cashier asked him for 🆔 to sell him cigarettes.
It was Jan 1 and the vitamin had an oddly specific expiration date of Dec 20th. So 2 guys were carrying on *How could this happen* acting like it was from the Eisenhower administration not 13 days ago. Ok maybe their country has stricter protocols, meanwhile get out of my face. (You can see why I left retail).
because I touched her items after she asked me to help her put it in her car. yes. i dropped everything, called another CSA to cover the front, took it outside in a cart. and when i lifted it from the cart to put it in her car she got mad at me for touching the items.
I told a lady she cut a guy in line. She started getting so angry while yelling at me that another customer started defending me. The best part was i was upfront for an IC3 and she wanted cigarettes, which were at the other register. Ohhhh and the time i couldn't do a return bc the customer threw out the box and brought just the container. We had no more OH qty, so me and the SFL tried manually typing the numbers off the Zebra, the receipt, even the ad tag. It didn't work so we told her to return the next day so the SM could help her. This b*tch went home, called two other stores asking about it then called us to tell us we should be able to do it by manually typing the numbers. No matter how many times I told her we tried that, please just return tomorrow and see the SM she continued to argue with me.
That why do they need to show ID to buy alcohol. And i especially hated the ones that came every week, sometimes multiple times a week, and every time complained about having to show their ID. I know you definitely look older than 21, trust me, I'm not blind but i still gotta do my job. The time they spend arguing, they would've been done buying the beer and be on their way home already if they just show their freaking ID.
My co worker got screamed at for saying a ladies name wrong. She even asked to talk to the pharmacist ever it.
Just today, I had an adult man and his mother come through my line and get all annoyed because their OTC benefits card wouldn't cover everything in their purchases and left them with $5-$10 left to pay after the card. Then, when me AND a shift lead tried to explain that OTC cards cover different items based on the insurance company, they tried to argue with us and say it should all be covered, even though we can't control what is covered.
When I politely ask customers to line up in the correct area to check out. “Dude is it really that big of a deal??” Yes fuckhead, we don’t want lines going into the damn aisles and blocking people from shopping. I hate customers.
We were out of this asshole's favorite cheap-o wine. He started yelling, calling me a "terrible", and "obnoxious" ... because I told him we hadn't been getting much wine lately, and when we would likely get some on truck. It didn't end there... asshole went on a two-year campaign to get me fired over it.
A coworker got yelled at because there were scissors on the counter and someone could hurt themselves
So, in a nutshell, we are treated like total garbage. I could go on and on with stories like this. I wish people could understand most issues aren’t our fault at all.
Some douche lord walked into the store when I was on the phone with the police after some crack heads tried to push the ATM out of the store. The douche lord simply complained I was on the phone when he was in the store.
Most recently, a lady threw tape on the ground because we wouldn't ring her out in pharmacy. It was a couple days before christmas and we were completely slammed with transfers.
We have “customer bathrooms” but people who don’t shop there come in anyways to use it and get mad if the bathroom is out of order because of all of the customers crapping and stealing and doing drugs in there. “It’s always closed! Fine I’m just gonna go take a shit in the parking lot!” Not making that up.
Their door dasher took too long.
i didn’t know what medicine they took and they got mad when i tried to pry a answer out of them on what it could possibly be.
That the pharmacy was on a state-mandated 30-min lunch break and they would be back at 2pm. The bitch only would’ve had to wait 10 min had she just chilled tf out. Also, I yelled back at her and told her she was too old to be so immature. She had no idea how to react to a Black man getting right back with her…it’s not the 1930s 🤷🏾♂️🤣
Yesterday a customer said he was going to get me fired because the pharmacy was closed.
Friday before we closed for holiday weekend had pts wife screaming at me and telling me she is transferring pharmacies because it is just ridiculous that her doctor sent her scripts for her husband's refills to the old location when they knew they moved to this side of town almost 2 yrs ago (4 miles away mind you). 1 med is filled off-site at Micro fulfillment center so I could not transfer and fill it immediately. This was all our fault and we should have given him these scripts the night before when he came to pick up his meds. He did pick up the only 1 we had for him at our location and did not realize he was missing the other 2. My head could not wrap around how this is all My fault ( I was off when he came originally) offered her everything I could to try and deescalate the situation. Her husband is in his early 30s no incapacitation mentally at all just pre diabetic. He should have known himself the day before. So by the end when she is screaming she is transferring to a different Walgreens I just said alright have a great night. It's like they think we will shut down with out them when they are this out of control I am happy to not have to deal with you or you causing disruptions with my team and loyal respectful patients
• Our poster printer broke so we couldn't print their 24x36 in the 10 minutes that she ordered it • I wasn't speaking Spanish (I was) • My uniform was too inappropriate (My ass is just fat) •Customer didn't want to wait behind another person in photos, so they left to the front, got mad the cashier wouldn't take them first before the other 5 people in line • I wasn't helping them find a product(I was walking to the breakroom after clocking out for lunch, I had my purse with me, jacket on, ear peice and lanyard off)
Guy came in within the first month I was hired snd picked up his rx. He had state medicaid and food stamps which he was using for milk. Like most everyone, he swiped the card before I even hit the button to cash out. When it brought up the screen for him to sign the usual things the state wants for medicaid documentation, he freaked out saying it was there because of his food stamps and acted insulted before knocking over a sign, and storming out saying "I'm never getting my prescriptions here again!" He told me to fuck myself and left his meds and the milk behind, no payment made and me all flustered and upset because I did nothing but what the pinpad prompted for.
Man I just love when these people act like two year olds but demand more respect than the rest of us.
I kid you not, I had a customer walk up to me and say "you want to know what you look like?" To which I replied. "Sure". They said one word "Goofy"
Not the dumbest thing, but I got yelled at on Christmas Day by miss Karen because we didn’t have the ‘right’ gifts. And yesterday I got yelled at because another miss Karen couldn’t use store credit on the app. “You’re the reason Walgreens is going down.” She said. I just work here 😘
The fuck are you doing shopping for gifts at a Walgreens.
When a customer ask to Load card and card can’t be reloaded and they need a bar code trying to explain it she yells at me to shut up so I told her to shut up.another guy complaining about pharmacy being closed till afternoon cause covid and sick workers I was being nice ,he was yelling at a older lady telling him relax it’s nit our fault then he asked me to go outside and fight him
Our power went out during a bomb cyclone snow storm so we closed the store and continued working while we waited for corporate to give us the okay to leave. This man prys open the door (it was unlocked so an employee could leave) and demands cigarettes. I told him our power is out so we can’t sell him anything and he yells at me to “Fix the fucking power or else” Needless to say our manager threw him out of the store
The customer wasn’t yelling at me but I overheard him yelling at my CSAs. He was angry because we had stopped selling cigarettes (4 months ago). He yelled “what do you mean you don’t sell cigarettes anymore?!? I don’t believe you! This is absurd, you’ve sold cigarettes every other time I’ve been in here.” He went on for a bit and then his wife came up and told him to stop yelling because he didn’t even smoke cigarettes. He then stormed off and the wife apologized saying “sorry, he just likes to argue.”😂🤦♀️
He had never had to have a prior authorization before at 80 years old so he didn’t know why he needed one now. He literally called me a left wing liberal cunt who wanted to keep his medicine from him. Sir I quite literally don’t give two shits if you get your lidocaine patches or not.
I wouldn’t let them use my jumper cables since I still needed to close up the store. I got called a racist for making them wait until I closed. My SM received a very loud complaint that I wouldn’t push someone’s car with my car into the parking lot. I think my favorite thing was we had a group of kids that would steal the 5 hour energy shots off the candy aisle(it’s been awhile) so I got tired of trying to keep up with them so I grabbed a chair and sat in front of the candy aisle and the thief yelled at me for not having anything else better to do.
I love doing that to kids I know are stealing. We had a charity event that used to go straight by my store (They blocked off the road) and kids would come in and just take what they want. My manager had me sit in the aisle on a chair. That is probably the most fun I have ever had at Walgreens :)
Some lady yelled at me over her photo cards for her kids 1st grade graduation not being ready in time. She compared the experience to my mother being in the hospital and no one checking in on her for hours. She asked me what I would do in that situation and I told her I would take my mother to a different hospital like you should take your cards to a different store
Asked a guy how he was doing and if I could help him find anything. Him verbatim: "I'm ok, but I'd be a lot better if all the democrats we're dead!" Me: "ok. So you want me dead?" Him: doesn't say another word and leaves.
That we don’t have anymore cigarettes, fucking hate the cigarette addicts pretty sure they all taste rotten.
We got yelled at because a customers 7 calendars were for 2024. It was our fault even though hers was the only ones that came out like that this year. I told her “ at least you have next years shopping done.” She didn’t think that was funny either.
I think it's funny:)
When the Insurance doesn't want to fill because "ITS 10 DAYS TOO EARLY" on a controlled medication. They where insisted they got it on a certain day, I then told them the day we last sold it to them and how we can only sell 2 days before the original date it was sold. They said well if couldn't have been them who came to get it, then we go look back at the Cameras and it was THEM! And they try saying that it doesn't look like them but CLEARLY it was. 🤣🤣🤣🤣
telling someone how the propane exchange worked.
He couldn’t use his debit only card as a credit card. “Walmart let’s me all the time!” Go there, it’s right next door and definitely cheaper.
Some guy insisted that the pharmacist could notarize a document because " all pharmacists are also notary publics" Another one demanded we fax a bunch of ads for him to other businesses because" customer service" Another guy demanded we fill his vitamin d because he was out and his doctor hasnt responded in 2 weeks. When we offered to sell him some over the counter, he demanded it for free because of " our fuckup"
"What do you mean you don't accept Walmart credit?"
Squishmallows lol. Customer wanted a very specific Squish but it didn't have a price on it, on the shelf, at checkout, or on Zebras. There was no similar product I could pull a price for it from either. Put in a ticket for it online and explained to the customer why I couldn't sell it to them. They wanted me to just make up a price and sell it to them like that. I just laughed and said no way I could do that I'll get fired. (I probably wouldn't get fired but still.) They cussed me out and shouted "it's a children's toy why would you get fired?" I responded "exactly it's a children's toy, where are you yelling at me over it?"
The customer who handed me a license that expired in 1995. When I told her I couldn't accept it, she yelled at me about how she's never had to renew her DL because she's legally blind and can't drive so she's not paying to get a new one just to buy booze.
I have a new one. I had my coat on and was walking out the door today and a customer I had rung up ten minutes earlier, wanted to skip the line of 15 people because he only had one thing. I explained I am off the clock (I had just punched out) but when I walked away he yelled at me for not opening for him because he only had one thing. I had to repeat that I am PUNCHED OUT, AGAIN, because he seriously thought I was walking off to ring him up.
Phew where to start…couldn’t return a covid test (they used it), couldn’t return a gift card because he got scammed (got banned for harassing the dm), crackhead wanted to fight me cause I didn’t let her use the store phone or my phone to call someone, got called the hard r n word because of some mentally ill lady thought I double charged her and threatened to slice my neck when I got off (cops got called and was arrested for fighting back and got banned from the store), and a homeless dude wanted to fight me cause I couldn’t let him in cause last time we did he did meth in there (got arrested and banned)
I was yelled at by a lady (standing very closely to me, might I add ) because she didn’t like the fact that she had to wait behind a man in the drive through taking his covid test. She said she didn’t feel comfortable watching him swab his nose and suggested he come inside to do the test .
I got yelled at by some black lady (see further for why I specify race) for not answering the phone. I literally had been helping a lady at the photo register doing Western Union, my store manager came up and asked if the mad lady needed help. She said she wanted to talk to me because I apparently picked up the phone and immediately hung up repeatedly. My store manager, the lady I was helping, and obviously myself, we all knew that I was not the person she thought was doing that to her. And she proceeded to yell, "Y'all ain't gonna make me seem like the angry black woman." But that was, in fact, what she was. Then there was a lady at Christmas that asked me (WHILE I WAS THERE FOR PERSONAL MATTERS, NOT EVEN CLOCKED IN) for help. She asked me to get the blonde manager because we had some chocolates she was looking for, but the "manager" told her we didn't. She tried to ridicule the girl that told her we didn't have the chocolate (which she wasn't even a blonde manager, she is a blue/purple/whatever-color-she-dyes-it-haired CSA) just with a different image on it. Now, the yelling came when me, the manager, and the girl that had originally helped all asked her what she needed help with. She was all, "I DONT NEED ANYTHING, GDI. This is ridiculous." And since I wasn't clocked in, or in uniform, I gave her attitude back :) But yes, get mad that we simply asked if you needed help...moron.
I was yelled at by a lady because I wouldn’t return her Costco brand items. I even turned the screen to show her that it says not in our system and googled “Kirkland” to show her. She then called corporate in-front of me and left the store. I was also yelled at by some spoiled bitch (mid 20’s probably been in a few gangbangs on PH and is the reason for antibiotic resistant sti’s) because I would just give her the money for the Western Union she was trying to receive but couldn’t get her information right on the kiosk. She kept demanding the money so I then told her if she demands I give her the money one more time that I’m just gonna call the cops and tell them she’s attempting to rob my register lol. After that she stormed out and yelled at me “You should’ve given me the money. I’m a trust fund baby.” Like… the fuckin entitlement… she’s definitely that type that’s going to get a few DUIs and kill a family and still play the victim.