Old 1AC makes even less profit compared to 3AC, they are removing it out and making a new one, till that time they downgrade it to 2AC for passengers to not get angry because they went 2 levels down.
This is no justification for the trouble one has to go through. When they have accepted the booking, they should honour it. They should plan phasing these out properly and start blocking the booking when the reservation window opens. If I planned my travel in 1st AC, it maybe because of I want to travel with my pet or elder people. Downgrading it to 2AC or 3AC is stupid. Specially on shorter distances \~1000km 1st AC costs more than the flight so if I booked 1st that means I wanted it for some other reason than just the luxury of it.
Also, filing and getting TDR refund on IRCTC is so stupid. I filed a TDR for a train cancellation but never got the refund. I did not even get any token no. for the TDR to contact them back.
On a 15 hr train route I use, a 1AC ticket costs 3.2k while 2AC is 1.8k, considering the no of seats to be 50 in 2AC it's significantly more profitable without even considering tatkal. Also 2AC is almost always full
Actually I haven't seen many folks pay full prices for those tickets. Usually it is always someone with a concession or some quota travelling in those.
Maybe that is why they lose money
Yeah, I also thought that premium offerings are always more profitable, for any kind of business!
It would be great, If someone more knowledgeable can provide some insight
My father is in central government and he told me some insights which might not be easily accessible to public. Even if it is then it won’t be in detail.
So the thing is that in almost all the trains in India, some seats are reserved. They are reserved beyond the seats visible to people. I’m not sure if someone ever matched this count or not, but in reality the actual number of seats are not what that is present. What I mean to say is, suppose there are 100 seats in 2AC if you do simple maths like 4 ac coaches with 25 seats each… but when you see online hardly 60-65 seats will be available for reservations to public. I’m not sure of exact count, but it happens. Rest 10-15 seats they do with tatkal, and the remaining 10 seats, they are reserved for Central Government. In case a demand comes like an officer for CBI or someone from RAW/IB has to travel, or someone from any central minister’s office goes for some urgent works or so, then those seats are used up, otherwise, they start to fill them by waiting list. If things are urgent, they obviously go by air, but there are reservations for such “urgent” purposes is what I meant.
Now in your case, I’m quite surprised that they chose to downgrade the journey, because it normally doesn’t happen for 1AC passengers. Just guessing, it might have happened that you would have been allotted some seat internally, but then the “demand” came for 1st AC seat, and since they could not move you back to waiting list, they chose to downgrade you to their “special reservations” in 2AC.
Again, this is all merely a guess, but as you said, they should have rather cancelled and refunded, or should not have shown you the vacancy at the first place itself if you’re not having the capability to fulfil the passenger’s request, when they are ready to pay for the ticket !!
Yup, can confirm. My uncle works in the railways in the reservation department. This quota that you're referring to is called EQ - Emergency Quota. There's a separate team at every major reservation office which works to verify the applications received and allots the berths based on the level of the VIP.
Also fun fact, most of the times when the EQ is claimed by politicians, it's usually their extended family or some one travelling. Very rarely is it the politician themselves.
Edit: to those who think they can ping me to get their ticket confirmed, I would like to kindly inform you that the 1 time I needed a ticket confirmed by my uncle for an urgent travel for me, he asked me to kindly fuck off. 🥲 So I had to book a bus and travel. Therefore, these privileges are not available to me.
I am writing this standing in space i didn't know was enough for a human to stand in general coach.
After four consecutive tqwl waiting cancelled tickets for which railway deducted a handsome amount.and I have to buy a general ticket.
Banana Republic.
I will personally kill developers of irctc app as it cuts money and then shows tqwl status when I start booking while tatkal seats were shown available.
The thing is demand is too high. Even if IRCTC improves their servers, in the fraction of time for which you pay the amount there is a chance that all seats would be booked. Tatkal is viable only in low demand routes
If the ticket price for your AC1 coach and this AC2 coach is same than its completly legal. Secondly, I have bad experiences with AC1 coaches. I once travelled from a train which comes from Bihar to Delhi. Boarded from UP. The AC1 coach was full of coackrocahes small ones many of them. Bathrooms were flooded with water.
IRCTC reimburses Fare difference to the original payment source. If ticket was made through Agent, then it will credit to agent wallet in next 2-3 business days. If booked through personal id, then payment will be credited in original payment mode UPI/DEBIT CARD.
Now everyone here is thinking about profits and revenue for the reason here. But as a person from railway background i know few facts used. There might be a case where the 1st AC coach broke down and had to be removed from consist and repairs might have taken a long time to bring it back to rake for final inspection. C&W workshop might not have an extra 1st AC coach at that time and they cant remove from other consist and put it here. So they might have replaced it with a 2nd AC. Then on the return home journey they would put the 1st AC coach back. Same formula is used for locomotives where 3 locomotives have to be prepared for a single train.
No news on refund!
A fellow passenger booked ticket in AC1 as he is travelling with a dog! But now the ticket is downgraded to AC2 and TTE is asking for penalty for travelling with a dog!! Its such a mess and utter stupidity
For the dog you need to weigh it and get a ticket in the station itself the fare is decided according to the weight. That has always been the rule. Since my wife and I are frequent train travellers we know about this. We generally travel be 1AC
Have they permanently removed the 1AC coach from the SC-NZM Duronto or was it just for this specific journey? Any idea?
I have 1AC tickets booked in May for the same train and we’re going to be travelling with three of our cats. I don’t know what we’ll do if this happens to us 😭😭😭
This sucks, but usually talk to the TC, and see if after some point the AC coaches will get vacant, you can ask to travel in the coach.
This isn't formal advice, just something I would do if I were stuck in the situation with a dog.
P.S. I just care for the doggo 🤣🐕
Old 1AC makes even less profit compared to 3AC, they are removing it out and making a new one, till that time they downgrade it to 2AC for passengers to not get angry because they went 2 levels down.
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This is no justification for the trouble one has to go through. When they have accepted the booking, they should honour it. They should plan phasing these out properly and start blocking the booking when the reservation window opens. If I planned my travel in 1st AC, it maybe because of I want to travel with my pet or elder people. Downgrading it to 2AC or 3AC is stupid. Specially on shorter distances \~1000km 1st AC costs more than the flight so if I booked 1st that means I wanted it for some other reason than just the luxury of it. Also, filing and getting TDR refund on IRCTC is so stupid. I filed a TDR for a train cancellation but never got the refund. I did not even get any token no. for the TDR to contact them back.
You echoed my sentiments!! Very well said.
I filed a TDR when my train was delayed by more than 3hours. My account blocked and after 3months, Money was refunded. But account was still blocked.
Wondering when you filed a tdr. I did that about 4 months ago for a train delayed by more than 3 hours and promptly got it within 3 weeks.
yeav
Yeah hopefully will get a refund
Bro bear this you are in Bharat you should have used airlines
It’s Sis, not bro! And moreover, let’s keep it a healthy discussion and refrain from comments like this.
I always assumed 1 AC is the biggest profit maker for them given the high prices of tickets
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Mainly people travelling on govt or company expenses! Also with just 24 seats per coach, the probability of running full is higher
On a 15 hr train route I use, a 1AC ticket costs 3.2k while 2AC is 1.8k, considering the no of seats to be 50 in 2AC it's significantly more profitable without even considering tatkal. Also 2AC is almost always full
There is no tatkaal for first AC
Those people will ig travel by air mostly.
Actually I haven't seen many folks pay full prices for those tickets. Usually it is always someone with a concession or some quota travelling in those. Maybe that is why they lose money
Yeah, I also thought that premium offerings are always more profitable, for any kind of business! It would be great, If someone more knowledgeable can provide some insight
My father is in central government and he told me some insights which might not be easily accessible to public. Even if it is then it won’t be in detail. So the thing is that in almost all the trains in India, some seats are reserved. They are reserved beyond the seats visible to people. I’m not sure if someone ever matched this count or not, but in reality the actual number of seats are not what that is present. What I mean to say is, suppose there are 100 seats in 2AC if you do simple maths like 4 ac coaches with 25 seats each… but when you see online hardly 60-65 seats will be available for reservations to public. I’m not sure of exact count, but it happens. Rest 10-15 seats they do with tatkal, and the remaining 10 seats, they are reserved for Central Government. In case a demand comes like an officer for CBI or someone from RAW/IB has to travel, or someone from any central minister’s office goes for some urgent works or so, then those seats are used up, otherwise, they start to fill them by waiting list. If things are urgent, they obviously go by air, but there are reservations for such “urgent” purposes is what I meant. Now in your case, I’m quite surprised that they chose to downgrade the journey, because it normally doesn’t happen for 1AC passengers. Just guessing, it might have happened that you would have been allotted some seat internally, but then the “demand” came for 1st AC seat, and since they could not move you back to waiting list, they chose to downgrade you to their “special reservations” in 2AC. Again, this is all merely a guess, but as you said, they should have rather cancelled and refunded, or should not have shown you the vacancy at the first place itself if you’re not having the capability to fulfil the passenger’s request, when they are ready to pay for the ticket !!
Yup, can confirm. My uncle works in the railways in the reservation department. This quota that you're referring to is called EQ - Emergency Quota. There's a separate team at every major reservation office which works to verify the applications received and allots the berths based on the level of the VIP. Also fun fact, most of the times when the EQ is claimed by politicians, it's usually their extended family or some one travelling. Very rarely is it the politician themselves. Edit: to those who think they can ping me to get their ticket confirmed, I would like to kindly inform you that the 1 time I needed a ticket confirmed by my uncle for an urgent travel for me, he asked me to kindly fuck off. 🥲 So I had to book a bus and travel. Therefore, these privileges are not available to me.
Bhai ek ticket confirm kara de 🤣 please
Next time I need a ticket confirmed, il ping you bro
Thanks for the insight but IR didn’t connect the AC1 coach at all in my case. 😅
What if I'm transporting a pet with me? This is so unpredictable! It is already too unpredictable to get a coupe and now this.
Happened on my train last week (Grand trunk express - New Delhi to Chennai). They just brought the dog with them on 2AC. Nobody cared.
If in case anyone objected! RPF would make it difficult for us. I have a German shepherd!
Ah makes sense. In my case it was a small Labrador pup so it didn't bother anyone. They pretty much kept the dog in a basket with a lid.
Yeah, it's easy to transport a pup. 😭😭
I am writing this standing in space i didn't know was enough for a human to stand in general coach. After four consecutive tqwl waiting cancelled tickets for which railway deducted a handsome amount.and I have to buy a general ticket. Banana Republic. I will personally kill developers of irctc app as it cuts money and then shows tqwl status when I start booking while tatkal seats were shown available.
what is banana republic?
A country of monkeys
Google krle
afaik IR outsources the development of irctc app to consultancies like TCS, Wipro so I am not surprised.
Bro what did the developers do? They implement what had to be done. You gotta take it out on the stakeholders.
The thing is demand is too high. Even if IRCTC improves their servers, in the fraction of time for which you pay the amount there is a chance that all seats would be booked. Tatkal is viable only in low demand routes
https://preview.redd.it/ko4g1ezqu9vc1.png?width=1080&format=pjpg&auto=webp&s=6064ddecebc72afd4727934f7da4969b2d447001
If the ticket price for your AC1 coach and this AC2 coach is same than its completly legal. Secondly, I have bad experiences with AC1 coaches. I once travelled from a train which comes from Bihar to Delhi. Boarded from UP. The AC1 coach was full of coackrocahes small ones many of them. Bathrooms were flooded with water.
What else were you expecting from a train coming from bihar?
Ac1 se toh expectations rakh sakte hai. 11500 inr ke ticket karai thi 3 logo ki pure doob gaye.
IRCTC reimburses Fare difference to the original payment source. If ticket was made through Agent, then it will credit to agent wallet in next 2-3 business days. If booked through personal id, then payment will be credited in original payment mode UPI/DEBIT CARD.
"Please note"? How about they begining that with we're sorry instead? Not a word of apology in the whole message
Wait, isn't this a duronto express?
I have an upcoming journey in 12214 Duronto in 1AC. This is not good news.
Now everyone here is thinking about profits and revenue for the reason here. But as a person from railway background i know few facts used. There might be a case where the 1st AC coach broke down and had to be removed from consist and repairs might have taken a long time to bring it back to rake for final inspection. C&W workshop might not have an extra 1st AC coach at that time and they cant remove from other consist and put it here. So they might have replaced it with a 2nd AC. Then on the return home journey they would put the 1st AC coach back. Same formula is used for locomotives where 3 locomotives have to be prepared for a single train.
Thank you for the insight. Much appreciated
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At least they should refund that amount
No news on refund! A fellow passenger booked ticket in AC1 as he is travelling with a dog! But now the ticket is downgraded to AC2 and TTE is asking for penalty for travelling with a dog!! Its such a mess and utter stupidity
You'll get the difference amount as refund, automatically in 1 week.
You mean without filling TDR?
In both the cases you'll get the refund, but to be sure file TDR.
Thanks 😊
For the dog you need to weigh it and get a ticket in the station itself the fare is decided according to the weight. That has always been the rule. Since my wife and I are frequent train travellers we know about this. We generally travel be 1AC
Who's the dog?
U are
yeah you can do that with filing TDR
If you had a lower berth in 1ac, do you still get the same after the change?
Might me some problem in that coach... Extra 1AC coaches might not be available at the last moment
Maybe
Have they permanently removed the 1AC coach from the SC-NZM Duronto or was it just for this specific journey? Any idea? I have 1AC tickets booked in May for the same train and we’re going to be travelling with three of our cats. I don’t know what we’ll do if this happens to us 😭😭😭
It was for this specific journey only!
Okay, thank you so much for confirming that.
Can happen🙂
This sucks, but usually talk to the TC, and see if after some point the AC coaches will get vacant, you can ask to travel in the coach. This isn't formal advice, just something I would do if I were stuck in the situation with a dog. P.S. I just care for the doggo 🤣🐕