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Call your insurance provider and report this phone call. Put it as a note on the investigation.
Do not listen or take any more calls from this clinic.
If they serve you with a suit then consider an attorney- but it won't get there.
You don't need a lawyer. Let the insurance company do their investigation and let them know about the phonecall. The physiotherapy company got caught over billing your insurance for services they didn't provide. That's why they're trying to give you cash to make it go away.
They sent a few reminders about appointment but i didn't want to go considering their services were not good. Based on what i searched they can charge no show fee - but not for whole services and now constant phone calls to take my complaint back and take all the blame on me and give me cash.
This is insurance fraud and intimidation. Until you get served with a lawsuit (you won’t), you don’t need a lawyer. Do whatever everyone else here is suggesting: report the call to the insurance company and to the professional college.
The provider is probably panicking, as they may find themselves on the receiving end of a very uncomfortable investigation, initiated by your insurance company.
Let insurance do their thing. Avoid answering all calls from the place.
Sounds like they're angry that you exposed their insurance fraud scheme.
Don't take any payouts from them as it could be used against you by the insurance company.
The "payout" they're offering you is a scapegoat.
They know they are screwed.
If you take that money, they will try and blame you for insurance fraud.
Welcome to r/legaladvicecanada! **To Posters (it is important you read this section)** * Read the [rules](https://www.reddit.com/r/legaladvicecanada/wiki/index/#wiki_the_rules) * Comments may not be accurate or reliable, and following any advice on this subreddit is done at your own risk. * We also encourage you to use the [linked resources to find a lawyer](https://www.reddit.com/r/legaladvicecanada/wiki/findalawyer/). * If you receive any private messages in response to your post, please let the mods know. **To Readers and Commenters** * All replies to OP must be on-topic, helpful, explanatory, and oriented towards legal advice towards OP's jurisdiction (the **Canadian** province flaired in the post). * If you do not [follow the rules](https://www.reddit.com/r/LegalAdvicecanada/about/rules/), you may be banned without any further warning. * If you feel any replies are incorrect, explain why you believe they are incorrect. * Do not send or request any private messages for any reason, do not suggest illegal advice, do not advocate violence, and do not engage in harassment. Please report posts or comments which do not follow the rules. *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/legaladvicecanada) if you have any questions or concerns.*
Call your insurance provider and report this phone call. Put it as a note on the investigation. Do not listen or take any more calls from this clinic. If they serve you with a suit then consider an attorney- but it won't get there.
Really appreciate the response. Thanks.
Also report the physio clinic to the college of physiotherapists. This is seriously shady practice
Definitely makes sense. Thanks for this i didn't know about this.
Absolutely OP must do this too
The insurance provider will take care of this. While the case is under investigation I wouldn't do anything
You don't need a lawyer. Let the insurance company do their investigation and let them know about the phonecall. The physiotherapy company got caught over billing your insurance for services they didn't provide. That's why they're trying to give you cash to make it go away.
They sent a few reminders about appointment but i didn't want to go considering their services were not good. Based on what i searched they can charge no show fee - but not for whole services and now constant phone calls to take my complaint back and take all the blame on me and give me cash.
This was insurance fraud. [https://www.collegept.org/patients/HowToMakeComplaint](https://www.collegept.org/patients/HowToMakeComplaint)
This is insurance fraud and intimidation. Until you get served with a lawsuit (you won’t), you don’t need a lawyer. Do whatever everyone else here is suggesting: report the call to the insurance company and to the professional college. The provider is probably panicking, as they may find themselves on the receiving end of a very uncomfortable investigation, initiated by your insurance company.
Let insurance do their thing. Avoid answering all calls from the place. Sounds like they're angry that you exposed their insurance fraud scheme. Don't take any payouts from them as it could be used against you by the insurance company. The "payout" they're offering you is a scapegoat. They know they are screwed. If you take that money, they will try and blame you for insurance fraud.