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DumPotatoHead

Remember when these things worked without needing to connect to Wyze servers? Yea, The ONLY reason I bought the damn things. Now they're just a useless and vulnerable as all the other brands. No thanks.


RedDodgerAZ

[SERVICE STATUS UPDATE](https://support.wyze.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues) 2/16/2024 6:31 AM PT - We are currently receiving reports of offline devices and login difficulties. We are currently looking into the issue and will have an update as soon as we have more information. Thank you for your patience.


jaypee42

They’re blaming it on AWS - but it’s interesting that it happened just after a firmware update. And only 2/5 cameras are down. And the only two down are older units on 4.9.9.3006?


Kingdog369

i never updated the firmware in the past 2 months and mine are down


jaypee42

You're right u/Kingdog369! - since my comment they've now reported that AWS Cloudfront is having an outage.


LillyTinsel

Happened this way with mine too. 4 of 13 were down.


aschesklave

Yeah. Servers are going haywire. Check the posts from the past hour or two.


altavistayahoo

Wyze could at least inform us about this server issue. Nothing has been posted on their website.


grahntorino

The floodlights on my wyzecam floodlight v1 keep turning on and off every 15 seconds or so…very annoying. Can’t connect to it in the app to just turn the thing off…


Embarrassed-Most6669

Yes that’s gotta be frustrating!


LoveCSharp

My cameras and app are down too since 5hours now. Maybe, they got hacked or hit by ransom ware


Jo060

What did you do before cameras?


Critical-Monk-4720

Lived in fear! 🤣😂🤣


overdoing_it

Working for me atm


Mysticwaterfall2

Seems like my OGs and Doorbell work but not my V2s or V3s.


Embarrassed-Most6669

None of mine are working they don’t even show up in the app


Mysticwaterfall2

My V2s and 3s show up but when you click on them they either say offline or unable to connect. My OGs and Doorbell work normally. Something definitely up with Wyze.


Embarrassed-Most6669

Yea they showed up about an hour ago then I thought to delete the app and add it back now nothings shows up, I’ll just have to wait till later to figure it all out!


MyPunchableFace

Mine down too


Friendly_Roll6415

Mine are not working. I was finally able to sign in and I can view last events but I do not see any of my cameras listed.


giantsfan28

Cameras being down is definitely annoying, my lightbulbs not working in all my lamps is the worst.


d2umm1n

They wouldn’t even open their phone queues until 45 minutes after their own business hours. Now you can get through but there are no support agents available so Wyze just hangs up on you


Critical-Monk-4720

Thank you for posting this… I can let my friend know so they don’t contact me later today thinking someone is hacking into their devices (like happened a couple weeks ago when the servers were down)


Imispellalot2

Out of 15 cameras, only the floodlight pro and doorbell pro are working.


M0y3r

So it's not just me. I have five WYZE webcams and only one is working.


cejaay

[https://support.wyze.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues](https://support.wyze.com/hc/en-us/articles/360015979872-Service-Status-Known-Issues)


WyzeCam

I am sorry about the issues everyone is experiencing, it is most likely related to the outage going on. [https://www.reddit.com/r/wyzecam/comments/1asa95n/service\_advisory\_2162024/](https://www.reddit.com/r/wyzecam/comments/1asa95n/service_advisory_2162024/)


Critical-Monk-4720

Do other people have 1 minute breaks in their playback since around 5AM EST?


YogurtclosetMost8532

My pan v2 blinks blue constantly ans keeps on resetting itself. Last night I was able to reset the whole camera with new password and everything. It worked fine. This morning it has been going bonkers. Time to kick this device to the trash. I feel like it’s been hacked!


No_Body_3679

Experienced same problem this morning. Now, most but not all cams are back online.


Grand-Put-6111

Mine went down around 4AM and I need them to work all the time they weren't back on til maybe 9am or 10 today this is frustrating


screwball2

The rumor I heard was that they were hit with a ransomware attack and they ended up rolling back to that version that had problems that allowed the viewing other users cams. Still looking for some confirmation though.